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Salesforce ADM201 Exam (page: 9)
Salesforce Administration Essentials for New Admins
Updated on: 24-Mar-2026

Viewing Page 9 of 128
ADM201 PDF 1013 Questions

Users can post a static image of a component to the dashboard feed, a user feed or a group feed, this feature is called

  1. Dashboard Component Snapshot
  2. The Running User
  3. Chatter Groups
  4. Dashboard Component
  5. Dynamic Dashboards

Answer(s): A



Dynamic Dashboards allow data to be displayed by the user viewing it, rather than by a specified
running user - eliminating the need to create the same dashboard for multiple users.

  1. True
  2. False

Answer(s): A



A Sales VP wishes to view Dashboard data by region within his territory - what feature will allow this?

  1. Dynamic Dashboards
  2. Dashboard Filters
  3. Dashboard Snapshots
  4. This is not possible

Answer(s): B



The System Administrator has been asked to ensure an email goes out to Sales Ops when an opportunity is closed notifying them of the closed deal. What evaluation criteria will the system admin use for the workflow rule?

  1. When a record is created
  2. When a record is created or updated
  3. When a record is created/updated and didn't previously meet the trigger criteria
  4. None of the above

Answer(s): C



The support team has asked the System Administrator to automate the notification of a customer's
support plan ending - they would like for the Customer Support Rep to receive an email 30 days before the Support Plan Expires (Support Plan Expiration Date is on the Account record). What will the system administrator do?

  1. Create a workflow rule with a time-based trigger to fire 30 days before the Support Plan Expiration Date and use an email action to notify the assigned Support Rep
  2. Create a workflow rule with an immediate action to email the Support rep but with a due date of 30 days before the Support Expiration Date
  3. Create an Apex trigger to fire 30 days before Support Plan Expiration Date and use an email action to notify the assigned Support Rep
  4. This cannot be done

Answer(s): A



The system administrator was testing workflow rules and needs to delete pending time-based workflow actions. How can he/she do this?

  1. Delete the workflow rule
  2. Deactivate the workflow rule
  3. Delete the actions in the Time-based Workflow queue
  4. Reset passwords for all users of the org
  5. None of the above

Answer(s): C



What feature would a system administrator implement to allow AW Computing's prospects/customers to complete a form on the corporate website and have that data automatically become a lead in Salesforce?

  1. Auto Response Rules
  2. Assignment Rules
  3. Web-to-Lead
  4. Escalation Rules

Answer(s): C



When a Lead is converted, an Account, Contact and _______ record are created.

  1. Lead
  2. Case
  3. Campaign
  4. Opportunity

Answer(s): D



Viewing Page 9 of 128



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173 question is A not D
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