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Salesforce ADM201 Exam (page: 10)
Salesforce Administration Essentials for New Admins
Updated on: 09-Feb-2026

Viewing Page 10 of 128
ADM201 PDF 1013 Questions

Queues can be made up of the following

  1. Users
  2. Public Groups
  3. Roles
  4. Profiles
  5. External Chatter Users

Answer(s): A,B,C



Assignment rules allow Leads and Cases to be automatically assigned to users and queues based on criteria defined by the system administrator.

  1. True
  2. False

Answer(s): A



The system administrator needs to ensure that all Leads coming from the website are assigned a website lead queue, that all Leads for a recent trade show are assigned to Matt Wilson and all other leads are assigned to Phil Smith. The system administrator will

  1. Create 3 assignment rules
  2. Create 1 assignment rule with multiple criteria entries
  3. Create an assignment rule and 2 workflow rules
  4. Use workflow rules to accomplish this

Answer(s): B



Auto response rules can be used to send an automated yet tailored response to customers based on the information they provide via the Web-to-lead form.

  1. True
  2. False

Answer(s): A



When Chatter is enabled in an org, the following happens (choose all that apply).

  1. The Chatter app is added to the Force.com app menu
  2. The Chatter tab is added to all standard apps
  3. Accounts, Contacts, Cases, Leads and Opportunities are enabled for Chatter
  4. All users are added to the All Chatter group
  5. All of the above

Answer(s): A,B,C



The Chatter Free license gives users the ability to access People, Profiles, Groups and Files as well as (choose all that apply)

  1. Make posts
  2. View comments
  3. Upload files
  4. Join groups
  5. View records

Answer(s): A,B,C,D



Chatter External license allow users outside the company to join public Chatter groups.

  1. True
  2. False

Answer(s): B



Who can invite Chatter customers into a Chatter group?

  1. The system admin
  2. Group owner
  3. All Chatter users
  4. None of the above

Answer(s): A,B



Viewing Page 10 of 128



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question: 93 which statement is true regarding the result? sales contain 6 columns and values contain 7 columns so c is not right answer.
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question 128 the answer should be static not auto
Anonymous


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UNITED STATES