Amazon
Avaya
Cisco
CompTIA
CrowdStrike
EC-Council
EXIN
Fortinet
Google
ISC
ISC2
ITIL
Juniper
Microsoft
NVIDIA
Okta
Palo Alto Networks
Salesforce
SAP
ServiceNow
All Vendors
  1. Home
  2. ITIL
  3. ITILFND-2011

ITIL 2011 Foundation ITILFND-2011 Exam Questions in PDF

Free ITIL ITILFND-2011 Dumps Questions (page: 18)

ITILFND-2011 PDF — 519 Questions

Which one of the following is NOT a valid purpose or objective of problem management?

  1. To prevent problems and resultant incidents
  2. To manage problems throughout their lifecycle
  3. To restore service to a user
  4. To eliminate recurring incidents

Answer(s): C



Which of the following is NOT one of the five individual aspects of service design?

  1. The design of the service portfolio, including the service catalogue
  2. The design of new or changed services
  3. The design of market spaces
  4. The design of the technology architectures

Answer(s): C



What are underpinning contracts used to document?

  1. The provision of IT services or business services by a service provider
  2. The provision of goods and services by third party suppliers
  3. Service levels that have been agreed between the internal service provider and their customer
  4. Metrics and critical success factors (CSFs) for internal support teams

Answer(s): B



The addition, modification or removal of an authorized, planned or supported service or service component and its associated documentation is a definition of what?

  1. A change
  2. A change model
  3. A change request
  4. A change advisory board

Answer(s): A



Which of the following activities are performed by a service desk?
1. Logging details of incidents and service requests
2. Providing first-line investigation and diagnosis
3. Restoring service
4. Implementing all standard changes

  1. All of the above
  2. 1, 2 and 3 only
  3. 2 and 4 only
  4. 3 and 4 only

Answer(s): B



Viewing page 18 of 105

Share your comments for ITIL ITILFND-2011 exam with other users:

T
test user
9/24/2023 3:15:00 AM

thanks for the questions

AUSTRALIA
D
Draco
7/19/2023 5:34:00 AM

please reopen it now ..its really urgent

UNITED STATES
M
Megan
4/14/2023 5:08:00 PM

these practice exam questions were exactly what i needed. the variety of questions and the realistic exam-like environment they created helped me assess my strengths and weaknesses. i felt more confident and well-prepared on exam day, and i owe it to this exam dumps!

UNITED KINGDOM
A
abdo casa
8/9/2023 6:10:00 PM

thank u it very instructuf

Anonymous
D
Danny
1/15/2024 9:10:00 AM

its helpful?

INDIA
H
hanaa
10/3/2023 6:57:00 PM

is this dump still valid???

Anonymous
G
Georgio
1/19/2024 8:15:00 AM

question 205 answer is b

Anonymous
M
Matthew Dievendorf
5/30/2023 9:37:00 PM

question 39, should be answer b, directions stated is being sudneted from /21 to a /23. a /23 has 512 ips so 510 hosts. and can make 4 subnets out of the /21

Anonymous
A
Adhithya
8/11/2022 12:27:00 AM

beautiful test engine software and very helpful. questions are same as in the real exam. i passed my paper.

UNITED ARAB EMIRATES
S
SuckerPumch88
4/25/2022 10:24:00 AM

the questions are exactly the same in real exam. just make sure not to answer all them correct or else they suspect you are cheating.

UNITED STATES
S
soheib
7/24/2023 7:05:00 PM

question: 78 the right answer i think is d not a

Anonymous
S
srija
8/14/2023 8:53:00 AM

very helpful

EUROPEAN UNION
T
Thembelani
5/30/2023 2:17:00 AM

i am writing this exam tomorrow and have dumps

Anonymous
A
Anita
10/1/2023 4:11:00 PM

can i have the icdl excel exam

Anonymous
B
Ben
9/9/2023 7:35:00 AM

please upload it

Anonymous
A
anonymous
9/20/2023 11:27:00 PM

hye when will post again the past year question for this h13-311_v3 part since i have to for my test tommorow…thank you very much

Anonymous
R
Randall
9/28/2023 8:25:00 PM

on question 22, option b-once per session is also valid.

Anonymous
T
Tshegofatso
8/28/2023 11:51:00 AM

this website is very helpful

SOUTH AFRICA
P
philly
9/18/2023 2:40:00 PM

its my first time exam

SOUTH AFRICA
B
Beexam
9/4/2023 9:06:00 PM

correct answers are device configuration-enable the automatic installation of webview2 runtime. & policy management- prevent users from submitting feedback.

NEW ZEALAND
R
RAWI
7/9/2023 4:54:00 AM

is this dump still valid? today is 9-july-2023

SWEDEN
A
Annie
6/7/2023 3:46:00 AM

i need this exam.. please upload these are really helpful

PAKISTAN
S
Shubhra Rathi
8/26/2023 1:08:00 PM

please upload the oracle 1z0-1059-22 dumps

Anonymous
S
Shiji
10/15/2023 1:34:00 PM

very good questions

INDIA
R
Rita Rony
11/27/2023 1:36:00 PM

nice, first step to exams

Anonymous
A
Aloke Paul
9/11/2023 6:53:00 AM

is this valid for chfiv9 as well... as i am reker 3rd time...

CHINA
C
Calbert Francis
1/15/2024 8:19:00 PM

great exam for people taking 220-1101

UNITED STATES
A
Ayushi Baria
11/7/2023 7:44:00 AM

this is very helpfull for me

Anonymous
A
alma
8/25/2023 1:20:00 PM

just started preparing for the exam

UNITED KINGDOM
C
CW
7/10/2023 6:46:00 PM

these are the type of questions i need.

UNITED STATES
N
Nobody
8/30/2023 9:54:00 PM

does this actually work? are they the exam questions and answers word for word?

Anonymous
S
Salah
7/23/2023 9:46:00 AM

thanks for providing these questions

Anonymous
R
Ritu
9/15/2023 5:55:00 AM

interesting

CANADA
R
Ron
5/30/2023 8:33:00 AM

these dumps are pretty good.

Anonymous
AI Tutor 👋 I’m here to help!