ITIL 2011 Foundation ITILFND-2011 Exam Questions in PDF

Free ITIL ITILFND-2011 Dumps Questions (page: 16)

What type of services are NOT directly used by the business but are required by the service provider to deliver customer facing services?

  1. Business services
  2. Component services
  3. Supporting services
  4. Customer services

Answer(s): C



Which of the following is service transition planning and support NOT responsible for?

  1. Prioritizing conflicts for service transition resources
  2. Coordinating the efforts required to manage multiple simultaneous transitions
  3. Maintaining policies, standards and models for service transition activities and processes
  4. Detailed planning of the build and test of individual changes

Answer(s): D



Which process is responsible for sourcing and delivering components of requested standard services?

  1. Request fulfilment
  2. Service portfolio management
  3. Service desk
  4. IT finance

Answer(s): A



What are the three types of metrics that an organization should collect to support continual service improvement (CSI)?

  1. Return on investment (ROI), value on investment (VOI), quality
  2. Strategic, tactical and operational
  3. Critical success factors (CSFs), key performance indicators (KPIs), activities
  4. Technology, process and service

Answer(s): D



Which of the following statements BEST describes the aims of release and deployment management?

  1. To build, test and deliver the capability to provide the services specified by service design
  2. To ensure that each release package specified by service design consists of a set of related assets and service components
  3. To ensure that all changes can be tracked, tested and verified if appropriate
  4. To record and manage deviations, risks and issues related to the new or changed service

Answer(s): A



Share your comments for ITIL ITILFND-2011 exam with other users:

K
Kudu hgeur
9/21/2023 5:58:00 PM

nice create dewey stefen

A
Anorag
9/6/2023 9:24:00 AM

i just wrote this exam and it is still valid. the questions are exactly the same but there are about 4 or 5 questions that are answered incorrectly. so watch out for those. best of luck with your exam.

N
Nathan
1/10/2023 3:54:00 PM

passed my exam today. this is a good start to 2023.

1
1
10/28/2023 7:32:00 AM

great sharing

A
Anand
1/20/2024 10:36:00 AM

very helpful

K
Kumar
6/23/2023 1:07:00 PM

thanks.. very helpful

U
User random
11/15/2023 3:01:00 AM

i registered for 1z0-1047-23 but dumps qre available for 1z0-1047-22. help me with this...

K
kk
1/17/2024 3:00:00 PM

very helpful

R
Raj
7/24/2023 10:20:00 AM

please upload oracle 1z0-1110-22 exam pdf

B
Blessious Phiri
8/13/2023 11:58:00 AM

becoming interesting on the logical part of the cdbs and pdbs

L
LOL what a joke
9/10/2023 9:09:00 AM

some of the answers are incorrect, i would be wary of using this until an admin goes back and reviews all the answers

M
Muhammad Rawish Siddiqui
12/9/2023 7:40:00 AM

question # 267: federated operating model is also correct.

M
Mayar
9/22/2023 4:58:00 AM

its helpful alot.

S
Sandeep
7/25/2022 11:58:00 PM

the questiosn from this braindumps are same as in the real exam. my passing mark was 84%.

E
Eman Sawalha
6/10/2023 6:09:00 AM

it is an exam that measures your understanding of cloud computing resources provided by aws. these resources are aligned under 6 categories: storage, compute, database, infrastructure, pricing and network. with all of the services and typees of services under each category

M
Mars
11/16/2023 1:53:00 AM

good and very useful

R
ronaldo7
10/24/2023 5:34:00 AM

i cleared the az-104 exam by scoring 930/1000 on the exam. it was all possible due to this platform as it provides premium quality service. thank you!

P
Palash Ghosh
9/11/2023 8:30:00 AM

easy questions

N
Noor
10/2/2023 7:48:00 AM

could you please upload ad0-127 dumps

K
Kotesh
7/27/2023 2:30:00 AM

good content

B
Biswa
11/20/2023 9:07:00 AM

understanding about joins

J
Jimmy Lopez
8/25/2023 10:19:00 AM

please upload oracle cloud infrastructure 2023 foundations associate exam braindumps. thank you.

L
Lily
4/24/2023 10:50:00 PM

questions made studying easy and enjoyable, passed on the first try!

J
John
8/7/2023 12:12:00 AM

has anyone recently attended safe 6.0 exam? did you see any questions from here?

B
Big Dog
6/24/2023 4:47:00 PM

question 13 should be dhcp option 43, right?

B
B.Khan
4/19/2022 9:43:00 PM

the buy 1 get 1 is a great deal. so far i have only gone over exam. it looks promissing. i report back once i write my exam.

G
Ganesh
12/24/2023 11:56:00 PM

is this dump good

A
Albin
10/13/2023 12:37:00 AM

good ................

P
Passed
1/16/2022 9:40:00 AM

passed

H
Harsh
6/12/2023 1:43:00 PM

yes going good

S
Salesforce consultant
1/2/2024 1:32:00 PM

good questions for practice

R
Ridima
9/12/2023 4:18:00 AM

need dump and sap notes for c_s4cpr_2308 - sap certified application associate - sap s/4hana cloud, public edition - sourcing and procurement

T
Tanvi Rajput
10/6/2023 6:50:00 AM

question 11: d i personally feel some answers are wrong.

A
Anil
7/18/2023 9:38:00 AM

nice questions

AI Tutor 👋 I’m here to help!