EXIN IT Service Management Foundation Bridge based on ISO/IEC 20000 ITSM20FB Exam Questions in PDF

Free EXIN ITSM20FB Dumps Questions (page: 2)

What is the difference between a process owner and a process manager?

  1. a process owner is responsible for the effectiveness of the process and a process manager is responsible for the realization of the process
  2. a process owner is a director and a process manager is a manager
  3. a process owner must have a Manager's Certificate and a process manager must have a Practitioner's certificate
  4. a process owner will work directly with business leadership and the process manager only works within IT

Answer(s): A



Which aspect of the IT-Service Industry is considered to be one of the most important, but also one of the most difficult?

  1. constant quality
  2. incorporating technological innovations
  3. innovating the way services are provided
  4. methodological order based on best practices

Answer(s): A



What is used for the assessment of maturity of organizations?

  1. CMMI®
  2. CobITTM
  3. ITIL®
  4. MOF

Answer(s): A



Which process aims to prevent incidents resulting from changes to the IT infrastructure?

  1. Availability Management
  2. Change Management
  3. Incident Management
  4. Problem Management

Answer(s): B



What is required to be in place for emergency changes?

  1. Capacity plans
  2. Controlled Acceptance Test environment
  3. policies and procedures
  4. Service Continuity Plans

Answer(s): C



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8/28/2023 10:07:00 AM

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Q44
7/30/2023 11:50:00 AM

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12/21/2023 1:30:00 PM

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9/13/2023 10:31:00 PM

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Aaron
2/8/2023 12:10:00 AM

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Sarwar
12/21/2023 4:54:00 PM

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Chengchaone
9/11/2023 10:22:00 AM

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M
Mouli
9/2/2023 7:02:00 AM

question 75: option c is correct answer

J
JugHead
9/27/2023 2:40:00 PM

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sushant
6/28/2023 4:38:00 AM

please upoad

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John
8/7/2023 12:09:00 AM

has anyone recently attended safe 6.0 certification? is it the samq question from here.

B
Blessious Phiri
8/14/2023 3:49:00 PM

expository experience

C
concerned citizen
12/29/2023 11:31:00 AM

52 should be b&c. controller failure has nothing to do with this type of issue. degraded state tells us its a raid issue, and if the os is missing then the bootable device isnt found. the only other consideration could be data loss but thats somewhat broad whereas b&c show understanding of the specific issues the question is asking about.

D
deedee
12/23/2023 5:10:00 PM

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8/1/2023 3:07:00 PM

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11/7/2023 3:14:00 AM

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Matiullah
6/24/2023 7:37:00 AM

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SN
9/5/2023 2:25:00 PM

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Zoubeyr
9/8/2023 5:56:00 AM

question 11 : d

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User
8/29/2023 3:24:00 AM

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C
CW
7/6/2023 7:37:00 PM

good questions. thanks.

F
Farooqi
11/21/2023 1:37:00 AM

good for practice.

I
Isaac
10/28/2023 2:30:00 PM

great case study

M
Malviya
2/3/2023 9:10:00 AM

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R
rsmyth
5/18/2023 12:44:00 PM

q40 the answer is not d, why are you giving incorrect answers? snapshot consolidation is used to merge the snapshot delta disk files to the vm base disk

K
Keny
6/23/2023 9:00:00 PM

thanks, very relevant

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Muhammad Rawish Siddiqui
11/29/2023 12:14:00 PM

wrong answer. it is true not false.

J
Josh
7/10/2023 1:54:00 PM

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VINNY
6/2/2023 11:59:00 AM

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Andy
12/6/2023 5:56:00 AM

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Mamo
8/12/2023 7:46:00 AM

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Marial Manyang
7/26/2023 10:13:00 AM

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Amel Mhamdi
12/16/2022 10:10:00 AM

in the pdf downloaded is write google cloud database engineer i think that it isnt the correct exam

A
Angel
8/30/2023 10:58:00 PM

i think you have the answers wrong regarding question: "what are three core principles of web content accessibility guidelines (wcag)? answer: robust, operable, understandable

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