Palo Alto Networks

EXIN IT Service Management Foundation Bridge based on ISO/IEC 20000 ITSM20FB Dumps in PDF

Free EXIN ITSM20FB Real Questions (page: 10)

Page 3 of 17 ITSM20FB PDF — 78 Questions

QUESTION: 11

Documentation is a substantial part of the evidence for Service Management What is a best practice relating to documentation?

Documentation should be kept at least five years for auditing purposes.
Documentation should be protected from damage due to IT related disasters.
Documentation should be stored at a central place and be only accessible via procedures
Documentation should refer to the requirements of ISO/EC 20000 for audit purposes.

Answer(s): B

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QUESTION: 12

The Service Desk of supplier X continuous receives the same incident report. This concerns the latest version of a client-server application. The problem no longer occurs if the former version is reinstalled.
Because the cause of the incident has still not been traced, the supplier decides to advise
the customers to temporarily install the old version, if the problem occurs. What is this advice an example of?

Known Error
Problem
Workaround
Request for Change

Answer(s): C

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QUESTION: 13

What is the objective of the Security Management process?

to manage information security effectively for critical services only
to manage information security effectively for IT staff
to manage information security effectively relating to the financial administration of service activities
to manage information security effectively within all service activities

Answer(s): D

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QUESTION: 14

What is the most common process that is associated with the Service Desk?

Change Management
Configuration Management
Incident Management
Service Level Management

Answer(s): C

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QUESTION: 15

Problem Management is responsible for carrying out trend analysis of Incident volumes and types. What is the reason for this?

to be able to charge to the correct users of the service
to be able to provide reports to management
to prevent repetitive occurrence of Incidents
to provide input to the Capacity Database

Answer(s): C

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M

Manju

10/19/2023 1:19:00 PM

is it really helpful to pass the exam

L

LeAnne Hair

8/24/2023 12:47:00 PM

#229 in incorrect - all the customers require an annual review

A

Abdul SK

9/28/2023 11:42:00 PM

kindy upload

A

Aderonke

10/23/2023 12:53:00 PM

fantastic assessment on psm 1

S

SAJI

7/20/2023 2:51:00 AM

56 question correct answer a,b

R

Raj Kumar

10/23/2023 8:52:00 PM

thank you for providing the q bank

P

piyush keshari

7/7/2023 9:46:00 PM

true quesstions

B

B.A.J

11/6/2023 7:01:00 AM

i can´t believe ms asks things like this, seems to be only marketing material.

G

Guss

5/23/2023 12:28:00 PM

hi, could you please add the last update of ns0-527

R

Rond65

8/22/2023 4:39:00 PM

question #3 refers to vnet4 and vnet5. however, there is no vnet5 listed in the case study (testlet 2).

C

Cheers

12/13/2023 9:55:00 AM

sometimes it may be good some times it may be

S

Sumita Bose

7/21/2023 1:01:00 AM

qs 4 answer seems wrong- please check

A

Amit

9/7/2023 12:53:00 AM

very detailed explanation !

F

FisherGirl

5/16/2022 10:36:00 PM

the interactive nature of the test engine application makes the preparation process less boring.

C

Chiranthaka

9/20/2023 11:15:00 AM

very useful.

S

SK

7/15/2023 3:51:00 AM

complete question dump should be made available for practice.

G

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5/25/2022 9:38:00 PM

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K

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9/21/2023 5:58:00 PM

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A

Anorag

9/6/2023 9:24:00 AM

i just wrote this exam and it is still valid. the questions are exactly the same but there are about 4 or 5 questions that are answered incorrectly. so watch out for those. best of luck with your exam.

N

Nathan

1/10/2023 3:54:00 PM

passed my exam today. this is a good start to 2023.

1

1

10/28/2023 7:32:00 AM

great sharing

A

Anand

1/20/2024 10:36:00 AM

very helpful

K

Kumar

6/23/2023 1:07:00 PM

thanks.. very helpful

U

User random

11/15/2023 3:01:00 AM

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K

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1/17/2024 3:00:00 PM

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7/24/2023 10:20:00 AM

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Blessious Phiri

8/13/2023 11:58:00 AM

becoming interesting on the logical part of the cdbs and pdbs

L

LOL what a joke

9/10/2023 9:09:00 AM

some of the answers are incorrect, i would be wary of using this until an admin goes back and reviews all the answers

M

Muhammad Rawish Siddiqui

12/9/2023 7:40:00 AM

question # 267: federated operating model is also correct.

M

Mayar

9/22/2023 4:58:00 AM

its helpful alot.

S

Sandeep

7/25/2022 11:58:00 PM

the questiosn from this braindumps are same as in the real exam. my passing mark was 84%.

E

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6/10/2023 6:09:00 AM

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M

Mars

11/16/2023 1:53:00 AM

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R

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