EXIN IT Service Management Foundation Bridge based on ISO/IEC 20000 ITSM20FB Dumps in PDF

Free EXIN ITSM20FB Real Questions (page: 5)

Documentation is a substantial part of the evidence for Service Management What is a best practice relating to documentation?

  1. Documentation should be kept at least five years for auditing purposes.
  2. Documentation should be protected from damage due to IT related disasters.
  3. Documentation should be stored at a central place and be only accessible via procedures
  4. Documentation should refer to the requirements of ISO/EC 20000 for audit purposes.

Answer(s): B



The Service Desk of supplier X continuous receives the same incident report. This concerns the latest version of a client-server application. The problem no longer occurs if the former version is reinstalled.
Because the cause of the incident has still not been traced, the supplier decides to advise
the customers to temporarily install the old version, if the problem occurs. What is this advice an example of?

  1. Known Error
  2. Problem
  3. Workaround
  4. Request for Change

Answer(s): C



What is the objective of the Security Management process?

  1. to manage information security effectively for critical services only
  2. to manage information security effectively for IT staff
  3. to manage information security effectively relating to the financial administration of service activities
  4. to manage information security effectively within all service activities

Answer(s): D



What is the most common process that is associated with the Service Desk?

  1. Change Management
  2. Configuration Management
  3. Incident Management
  4. Service Level Management

Answer(s): C



Problem Management is responsible for carrying out trend analysis of Incident volumes and types. What is the reason for this?

  1. to be able to charge to the correct users of the service
  2. to be able to provide reports to management
  3. to prevent repetitive occurrence of Incidents
  4. to provide input to the Capacity Database

Answer(s): C



Share your comments for EXIN ITSM20FB exam with other users:

M
Matt
12/30/2023 11:18:00 AM

if only explanations were provided...

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Rasha
6/29/2023 8:23:00 PM

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Anonymous
7/25/2023 8:05:00 AM

good morning, could you please upload this exam again?

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AJ
9/24/2023 9:32:00 AM

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peter parker
8/10/2023 10:59:00 AM

the exam is listed as 80 questions with a pass mark of 70%, how is your 50 questions related?

B
Berihun
7/13/2023 7:29:00 AM

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nspk
1/19/2024 12:53:00 AM

q 44. ans:- b (goto setup > order settings > select enable optional price books for orders) reference link --> https://resources.docs.salesforce.com/latest/latest/en-us/sfdc/pdf/sfom_impl_b2b_b2b2c.pdf(decide whether you want to enable the optional price books feature. if so, select enable optional price books for orders. you can use orders in salesforce while managing price books in an external platform. if you’re using d2c commerce, you must select enable optional price books for orders.)

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Muhammad Rawish Siddiqui
12/2/2023 5:28:00 AM

"cost of replacing data if it were lost" is also correct.

A
Anonymous
7/14/2023 3:17:00 AM

pls upload the questions

M
Mukesh
7/10/2023 4:14:00 PM

good questions

E
Elie Abou Chrouch
12/11/2023 3:38:00 AM

question 182 - correct answer is d. ethernet frame length is 64 - 1518b. length of user data containing is that frame: 46 - 1500b.

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Damien
9/23/2023 8:37:00 AM

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Nani
9/10/2023 12:02:00 PM

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ethiopia
8/2/2023 2:18:00 AM

seems good..

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whoAreWeReally
12/19/2023 8:29:00 PM

took the test last week, i did have about 15 - 20 word for word from this site on the test. (only was able to cram 600 of the questions from this site so maybe more were there i didnt review) had 4 labs, bgp, lacp, vrf with tunnels and actually had to skip a lab due to time. lots of automation syntax questions.

V
vs
9/2/2023 12:19:00 PM

no comments

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john adenu
11/14/2023 11:02:00 AM

nice questions bring out the best in you.

O
Osman
11/21/2023 2:27:00 PM

really helpful

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Edward
9/13/2023 5:27:00 PM

question #50 and question #81 are exactly the same questions, azure site recovery provides________for virtual machines. the first says that it is fault tolerance is the answer and second says disater recovery. from my research, it says it should be disaster recovery. can anybody explain to me why? thank you

M
Monti
5/24/2023 11:14:00 PM

iam thankful for these exam dumps questions, i would not have passed without this exam dumps.

A
Anon
10/25/2023 10:48:00 PM

some of the answers seem to be inaccurate. q10 for example shouldnt it be an m custom column?

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PeterPan
10/18/2023 10:22:00 AM

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C
CW
7/11/2023 3:19:00 PM

thank you for providing such assistance.

M
Mn8300
11/9/2023 8:53:00 AM

nice questions

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Nico
4/23/2023 11:41:00 PM

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Chere
9/15/2023 4:21:00 AM

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Thembelani
5/30/2023 2:47:00 AM

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vinesh phale
9/11/2023 2:51:00 AM

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Bhagiii
11/4/2023 7:04:00 AM

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R
Rahul
8/8/2023 9:40:00 PM

i need the pdf, please.

C
CW
7/11/2023 2:51:00 PM

a good source for exam preparation

A
Anchal
10/23/2023 4:01:00 PM

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9/29/2023 8:19:00 AM

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Ananya
9/14/2023 5:16:00 AM

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