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ServiceNow Certified Implementation Specialist – Hardware Asset Management CIS-HAM Dumps in PDF

Free ServiceNow CIS-HAM Real Questions (page: 2)

CIS-HAM PDF — 203 Questions

The Hardware Asset Management (HAM) application expands baseline ITSM Asset Management with which features? (Choose three.)

  1. Mobile Asset Receiving
  2. Mobile My Assets
  3. Hardware Model Normalization
  4. Hardware Asset Dashboard
  5. Stockrooms
  6. Asset & Model Records
  7. Asset Inventory Audit

Answer(s): C,D,G

Explanation:

According to the Hardware Asset Management page, the HAM application includes the following features: Hardware Asset Workspace, Hardware Normalization, Asset Lifecycle Automation, Return Merchandise Authorization, Asset Reservations, Asset Onboarding and Offboarding, Mobile Asset Receiving, Mobile My Locker, Asset Inventory Audit, and Hardware Asset Dashboard. Among these features, Mobile Asset Receiving, Hardware Model Normalization, and Hardware Asset Dashboard are the ones that expand the baseline ITSM Asset Management, which only covers Asset & Model Records and Stockrooms.
Mobile Asset Receiving allows users to receive multiple assets against a purchase order using a mobile device, which simplifies the asset receiving process and reduces errors. Hardware Model Normalization standardizes asset data by manufacturer name, model name, and model number, which improves data quality and accuracy in the CMDB. Hardware Asset Dashboard provides a comprehensive view of hardware asset data, such as asset counts, costs, compliance, and lifecycle stages, which helps users make informed decisions and optimize asset performance.


Reference:

Hardware Asset Management
What is Hardware Asset Management?
[Hardware Asset Management - ServiceNow Docs]



Expected outcomes of IT asset management (ITAM) include which of the following? (Choose three.)

  1. Integrates with business services via the Service Catalog from request through to disposal
  2. Leverages IT Service Management (ITSM) to manage the lifecycle of assets as they pass through their useful life as configuration items (CIs)
  3. Provides input into, aligns with, and follows corporate governance
  4. Improves application privacy and security adherence
  5. Leverages Service Mapping to predict service impact

Answer(s): A,B,C



What is the difference between ITAM personas and ITAM Roles? (Choose four.)

  1. A user may have multiple roles, but a single persona
  2. Roles control access to features in the product
  3. Personas represent types of users of the product
  4. Personas control access to features in the product
  5. Roles represent types of users of the product
  6. A user may have multiple roles and personas

Answer(s): A,B,C,F

Explanation:

According to the ServiceNow Hardware Asset Management documentation, ITAM personas and ITAM roles are different concepts that relate to the types and access of users of the product. The difference between them are as follows:
ITAM personas are user profiles that represent the typical users of the ITAM product and their business needs. They are not tied to any specific role or permission, but rather describe the goals, challenges, and expectations of the users. For example, some of the ITAM personas are IT Asset Manager, IT Asset Analyst, IT Procurement Manager, and IT Finance Manager. ITAM roles are access controls that determine what features and functions a user can access in the ITAM product. They are assigned to users or groups based on their responsibilities and tasks. They can also be combined to grant multiple levels of access to a user. For example, some of the ITAM roles are asset, asset_admin, asset_tagging, and procurement. Therefore, a user may have multiple roles, but a single persona (A), roles control access to features in the product (B), personas represent types of users of the product ©, and a user may have multiple roles and personas (F) are the correct statements that describe the difference between ITAM personas and ITAM roles.


Reference:

1: ITAM personas
2: ITAM roles



Hamm is a member of the Asset Managers group which has the ham_admin role assigned to it. Based on this role alone, which of the following operations can Hamm perform? (Choose four.)

  1. Revert normalization results
  2. Create and delete asset records
  3. Create purchase orders
  4. Create flows
  5. Import assets
  6. Add Service Catalog entries

Answer(s): A,B,E,F

Explanation:

According to the Hardware Asset Management page, the ham_admin role grants the user the following permissions:
Create, read, update, and delete hardware asset records Import hardware assets from external sources
Revert normalization results for hardware assets
Add hardware assets to the Service Catalog
These permissions correspond to the options A, B, E, and F in the question. The options C and D are not part of the ham_admin role, and are not mentioned in the ServiceNow Hardware Asset Management documents.


Reference:

Hardware Asset Management
Hardware Asset Management roles and permissions



What information would you track for a configuration item (CI) versus an asset? (Choose two.)

  1. Financial
  2. Lifecycle
  3. Contractual
  4. Operational
  5. Relationship

Answer(s): D,E

Explanation:

Operational: The current status, performance, availability, and capacity of the CI, as well as any incidents, problems, or changes that affect it.
Relationship: The dependencies and connections between the CI and other CIs, services, processes, and users.
The information that you would track for an asset includes:
Financial: The cost, depreciation, ownership, and warranty of the asset, as well as any procurement or disposal activities.
Lifecycle: The stages and transitions of the asset from request to retirement, as well as any inventory or stock management.
The information that you would not track for a CI versus an asset are:
Contractual: This information is relevant for both CIs and assets, as it relates to the agreements and obligations between the service provider and the customer or vendor. Lifecycle: This information is relevant for both CIs and assets, as it relates to the stages and transitions of the component from request to retirement.


Reference:

3: Asset and CI management - Product Documentation: San Diego - ServiceNow
2: What is the difference between an Asset and a Configuration Item?
1: [ITIL 4 Foundation] IT Assets vs.
Configuration Items (CI's) - CertiBanks



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A
AI Tutor Explanation
4/29/2026 5:23:14 AM

Question 5:

  • Correct answer: A. User4 and User1 only

  • Why this is correct:
- The Automatic Enrollment setting in Intune has MDM user scope: GroupA. Only users in GroupA can enroll devices via MDM auto-enrollment. - Device6 will be enrolled via Windows Autopilot and Intune, so enrollment is allowed only for users in GroupA. - Based on the group memberships in the scenario, User4 and User1 are in GroupA, while User2 and User3 are not. Therefore only User4 and User1 can enroll Device6.
  • Quick tip for the exam:
- Remember: MDM user scope determines who can auto-enroll devices; MAM scope controls app protection enrollment. When a new Autopilot device is enrolled, the signing-in user must be in the MDM scope.

Durban, South Africa
A
AI Tutor Explanation
4/29/2026 5:17:10 AM

Why this is correct

  • Correct answer: C. Extract the hardware ID information of each computer to a CSV file and upload the file from the Microsoft Intune admin center.

  • Why this is correct:
- Windows Autopilot requires devices to be registered by their hardware IDs (hash) before Autopilot can deploy Windows 10 Enterprise. - Collect the hardware IDs from the new Phoenix machines, save them in a CSV, and upload that CSV in the Intune/Windows Autopilot area. This maps each device to an Autopilot deployment profile. - After registration, you can assign Autopilot profiles (Windows 10 Enterprise, etc.). Other options (serial number CSV, generalizing, or Mobility settings) are not the initial Autopilot registration steps.

Durban, South Africa
A
AI Tutor Explanation
4/25/2026 1:53:46 PM

Question 7:

  • Correct answer: B — A risk score is computed based on the number of remediations needed compared to the industry peer average.

Explanation:
  • Risk360 uses a remediation-based score. It benchmarks how many actions are required to fix issues against peers, giving a relative risk posture.
  • Why not the others:
- A: Not just total risk events by location. - C: Time to mitigate isn’t the primary scoring method. - D: Not a four-stage breach scoring approach.
Note: The page text shows a mismatch (it lists D as the answer), but the study guide describes the remediation-based scoring (B) as the correct concept.

New Delhi, India
A
AI Tutor Explanation
4/25/2026 1:42:20 PM

Question 104:

  • Correct answer: D) Multi-Terabyte (TB) Range

  • Brief explanation:
- clustering keys organize data into micro-partitions to improve pruning when queries filter on those columns. - The performance benefit is most significant for very large tables; for small tables the overhead of maintaining clustering outweighs gains. - Therefore, as a best practice, define clustering keys on tables at the TB scale.

Thane, India
C
Community Helper
4/25/2026 2:03:10 AM

Q23: Fabric Admin is correct. Because Domain admin cannot create domains. Only Fabric Admin can among the given options. Q51: Wrapping @pipeline.parameter.param1 inside {} will return a string. But question requires the expression to return Int, so correct answer should be @pipeline.parameter.param1 (no {})

New Delhi, India
A
AI Tutor Explanation
4/23/2026 3:07:03 PM

Question 62:

  • Correct answer: D (per the page)

  • Note: The explanation text on the page describes option B (use ZDX score and Analyze Score to trigger the Y Engine analysis), indicating a mismatch between the stated answer and the rationale.

  • Key concept: For fast root-cause analysis, leverage telemetry and auto-correlated insights:
- Use the user’s ZDX score for AWS and run Analyze Score to activate the Y Engine, which correlates metrics across network, client, and application to pinpoint the issue quickly.
  • Why the other options are less effective:
- A: Only checks for outages; doesn’t provide actionable root-cause analysis. - C: Deep Trace helps visibility but is manual and time-consuming. - D: Packet capture is invasive and slow; not the quickest path to root cause.

Coimbatore, India
A
AI Tutor Explanation
4/23/2026 12:26:21 PM

Question 32:

  • Answer: A (2.4GHz)

  • Why: Lower-frequency signals have longer wavelengths and experience less attenuation when passing through walls and obstacles. Higher frequencies (5GHz, 6GHz) are more easily blocked by walls. NFC operates over very short distances and is not meant to penetrate walls. So 2.4 GHz best penetrates physical objects like walls.

Allen, United States
A
AI Tutor Explanation
4/21/2026 8:48:36 AM

Question 3:

  • False is the correct answer (Option B).

Why:
  • In Snowflake, a database is a metadata object that exists within a single Snowflake account. Accounts are isolated—there isn’t one database that lives in multiple accounts.
  • You can access data across accounts via data sharing or database replication, but these create separate database objects in the other accounts (e.g., a database in the consumer account created from a share), not a single shared database across accounts.

So a single database cannot exist in more than one Snowflake account.

Thane, India
A
Anonymous User
4/16/2026 10:54:18 AM

Question 1:

  • Correct answer: E — date = sys.argv[1]
  • Why this is correct:
- When a Databricks Job passes parameters to a notebook, those parameters are supplied to the notebook's Python process as command-line arguments. The first argument after the script name is sys.argv[1], so date = sys.argv[1] captures the passed date value directly.
  • How it compares to other options:
- date = spark.conf.get("date") reads from Spark config, not from job parameters. - input() waits for user input at runtime, which isn’t how job parameters are provided. - date = dbutils.notebooks.getParam("date") would work if the notebook were invoked via dbutils.notebook.run with parameters, not

Innisfil, Canada
A
Anonymous User
4/15/2026 4:42:07 AM

Question 528:

  • Correct answer: NSG flow logs for NSG1 (Option B)

  • Why:
- Traffic Analytics uses NSG flow logs to analyze traffic patterns. You must have NSG flow logs enabled for the NSGs you want to monitor. - An Azure Log Analytics workspace is also required to store and query the traffic data. - Network Watcher must be available in the subscription for traffic analytics to function.
  • What to configure (brief steps):
- Ensure Network Watcher is enabled in the East US region (for the subscription/region). - Enable NSG flow logs on NSG1. - Ensure a Log Analytics workspace exists and is accessible (read/write) so Traffic Analytics can store and query logs.
  • Why other options aren’t correct:
- “Diagnostic settings for VM1” or “Diagnostic settings for NSG1” alone don’t guarantee flow logs are captured and sent to Log Analytics, which Traffic Analytics relies on. - “Insights for VM1” is not how Traffic Analytics collects traffic data.

Hamburg, Germany
A
Anonymous User
4/15/2026 2:43:53 AM

Question 23:
The correct answer is Domain admin (option B), not Fabric admin.

  • Domain admin provides domain-level management: create domains/subdomains and assign workspaces within those domains, which matches the tasks while following least privilege.
  • Fabric admin is global-level access and is more privileges than needed for this scenario (it would grant broader control across the Fabric environment).

Kottayam, India
A
Anonymous User
4/14/2026 12:31:34 PM

Question 2:
For question 2, the key concept is the Longest Prefix Match. Routers pick the route whose subnet mask is the most specific (largest prefix length) that still matches the destination IP.
From the options:

  • A) 10.10.10.0/28 ? 10.10.10.0–10.10.10.15
  • B) 10.10.13.0/25 ? 10.10.13.0–10.10.13.127
  • C) 10.10.13.144/28 ? 10.10.13.144–10.10.13.159
  • D) 10.10.13.208/29 ? 10.10.13.208–10.10.13.215

The destination Host A’s IP must fall within 10.10.13.208–10.10.13.215 for the /29 to be the best match. Since /29 is the longest prefix among the matching options, Router1 will use 10.10.13.208/29.
Thus, the correct answer is D.

Canada
S
srameh
4/14/2026 10:09:29 AM

Question 3:

  • Correct answer: Phase 4, Post Accreditation

  • Explanation:
- In DITSCAP, the four phases are: - Phase 1: Definition (concept and requirements) - Phase 2: Verification (design and testing) - Phase 3: Validation (fielding and evaluation) - Phase 4: Post Accreditation (ongoing operations and lifecycle management) - The description—continuing operation of an accredited IT system and addressing changing threats throughout its life cycle—fits the Post Accreditation phase, which covers operations, maintenance, monitoring, and reauthorization as threats and environment evolve.

France
O
onibokun10
4/13/2026 7:50:14 PM

Question 129:
Correct answer: CNAME

  • A CNAME record creates an alias for a domain, so newapplication.comptia.org will resolve to whatever IP address www.comptia.org resolves to. This ensures both names point to the same resource without duplicating the IP.
  • Why not the others:
- SOA defines authoritative information for a zone. - MX specifies mail exchange servers. - NS designates name servers for a zone.
  • Notes: The alias name (newapplication.comptia.org) should not have other records if you use a CNAME for it, and CNAMEs aren’t used for the zone apex (root) domain. This scenario uses a subdomain, so a CNAME is appropriate.

Swindon, United Kingdom
A
Anonymous User
4/13/2026 6:29:58 PM

Question 1:

  • Correct answer: C

  • Why this is best:
- Uses OS Login with IAM, so SSH access is granted via Google accounts rather than distributing per-user SSH keys. - Granting the compute.osAdminLogin role to a Google group gives admin access to all team members in a centralized, auditable way. - Access is auditable: Cloud Audit Logs show who accessed which VM, satisfying the security requirement to determine who accessed a given instance.
  • How it works:
- Enable OS Login on the project/instances (enable-oslogin metadata). - Add the team’s

Germany
A
Anonymous User
4/13/2026 1:00:51 PM

Question 2:

  • Answer: D. Azure Advisor

  • Why: To view security-related recommendations for resources in the Compute and Apps area (including App Service Web Apps and Functions), you use Azure Advisor. Advisor surfaces personalized best-practice recommendations across resources, including security, and shows which resources are affected and the severity.

  • Why not the others:
- Azure Log Analytics is for ad-hoc querying of telemetry, not for viewing security recommendations. - Azure Event Hubs is for streaming telemetry data, not for security recommendations.
  • Quick tip: In the portal, navigate to Azure Advisor and check the Security recommendations for App Services to see actionable items and affe

    Brazil
D
Don
4/11/2026 5:36:42 AM

Recommend using AI for Solutions rather the Answer(s) submitted here

Hamburg, Germany
M
Mogae Malapela
4/8/2026 6:37:56 AM

This is very interesting

Gaborone, Botswana
A
Anon
4/6/2026 5:22:54 PM

Are these the same questions you have to pay for in ExamTopics?

Amsterdam, The Netherlands
L
LRK
3/22/2026 2:38:08 PM

For Question 7 - while the answer description indicates the correct answer, the option no. mentioned is incorrect. Nice and Comprehensive. Thankyou

Paris, France
R
Rian
3/19/2026 9:12:10 AM

This is very good and accurate. Explanation is very helpful even thou some are not 100% right but good enough to pass.

United States
G
Gerrard
3/18/2026 6:58:37 AM

The DP-900 exam can be tricky if you aren't familiar with Microsoft’s specific cloud terminology. I used the practice questions from free-braindumps.com and found them incredibly helpful. The site breaks down core data concepts and Azure services in a way that actually mirrors the real test. As a resutl I passed my exam.

United States
V
Vineet Kumar
3/6/2026 5:26:16 AM

interesting

Anonymous
J
Joe
1/20/2026 8:25:24 AM

Passed this exam 2 days ago. These questions are in the exam. You are safe to use them.

UNITED STATES
N
NJ
12/24/2025 10:39:07 AM

Helpful to test your preparedness before giving exam

Anonymous
A
Ashwini
12/17/2025 8:24:45 AM

Really helped

Anonymous
J
Jagadesh
12/16/2025 9:57:10 AM

Good explanation

INDIA
S
shobha
11/29/2025 2:19:59 AM

very helpful

INDIA
P
Pandithurai
11/12/2025 12:16:21 PM

Question 1, Ans is - Developer,Standard,Professional Direct and Premier

Anonymous
E
Einstein
11/8/2025 4:13:37 AM

Passed this exam in first appointment. Great resource and valid exam dump.

Anonymous
D
David
10/31/2025 4:06:16 PM

Today I wrote this exam and passed, i totally relay on this practice exam. The questions were very tough, these questions are valid and I encounter the same.

UNITED STATES
T
Thor
10/21/2025 5:16:29 AM

Anyone used this dump recently?

NEW ZEALAND
V
Vladimir
9/25/2025 9:11:14 AM

173 question is A not D

Anonymous
K
khaos
9/21/2025 7:07:26 AM

nice questions

Anonymous
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