Salesforce SALESFORCE-CERTIFIED-ADMINISTRATOR Exam (page: 6)
Salesforce Certified Administrator
Updated on: 12-Jan-2026

Cloud Kicks wants users to only be able to choose Opportunity stage closed won if the Lead source has been selected.
How should the administrator accomplish this goal?

  1. Make Lead Source a dependent picklist to the Opportunity stage field.
  2. Configure a validation rule requiring Lead Source when the stage is set to closed won.
  3. Change the Opportunity stage field to read only on the page layout.
  4. Modify the Opportunity stage a dependent picklist to the Lead source field.

Answer(s): B



Ursa Major Solar wants to automatically notify a manager about any cases awaiting a response from an agent for more than 2 hours after case creation.
Which feature should an administrator use to fulfill this requirement?

  1. Assignment Rule
  2. Case Escalation Rule
  3. Omni-Channel Supervisor
  4. Formula Field

Answer(s): B



Sales users at Universal Containers are reporting that it is taking a long time to edit opportunity records. Normally, the only field they are editing is the Stage field.
Which two options should the administrator recommend to help simplify the process? Choose 2 answers

  1. Add a path for stage to the opportunity record page.
  2. Use a Kanban list view for Opportunity.
  3. Configure an auto launched flow for Opportunity editing.
  4. Create a simplified Opportunity page layout.

Answer(s): B,C



A sales rep has a list of 300 accounts with contacts that they want to load at one time.
Which tool should the administrator utilize to import the records to salesforce?

  1. Dataloader.io
  2. Data Loader
  3. Manual Import
  4. Data Import Wizard

Answer(s): D



An administrator created a record trigger flow to update contacts. How should the administrator reference the values of the active record the flow is running on?

  1. Use the {!Contact.Id} global variable.
  2. Use the {!Account.Id} record variable.
  3. Use the $Record global variable.
  4. Use the Get Records element to find the Id.

Answer(s): C



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