SALESFORCE-CERTIFIED-ADMINISTRATOR Exam Questions and Answers (Page: 5)

QUESTION: 21

Northern Trail Outfitters has two different sales processes: one for business opportunities with four stages and one for partner opportunities with eight stages. Both processes will vary in page layouts and picklist value options.
What should an administrator configure to meet these requirements?

Validation rules that ensure that users are entering accurate sales stage information.
Different page layouts that control the picklist values for the opportunity types.
Public groups to limit record types and sales processes for opportunities.
Separate record types and Sales processes for the different types of opportunities.

Answer(s): D

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QUESTION: 22

An administrator installed a managed package that contains a permission set group. The permission set group that was installed includes Delete access on several objects, and the administrator needs to prevent users in the permission set group from being able to delete records.
What should the administrator do to control Delete access?

Use a muting permission set with a permission set group to mute selected permissions.
Create a new permission set that has Delete access deselected for the objects.
Create a new role that prevents Delete permissions from rolling up to the users.
Edit the profile for the users to remove Delete access from the objects.

Answer(s): A

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QUESTION: 23

Northern Trail Outfitters wants to calculate how much revenue has been generated for each of its marketing campaigns.
How should an administrator deliver this information?

Design a standard Campaign report and add the value Won Opportunities in Campaign field.
Perform periodic data job to update campaign records.
Create a roll-up summary field on Opportunity to Campaign.
Add a Total Value Field on campaign and use a workflow rule to update the value when an opportunity is won.

Answer(s): A

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QUESTION: 24

Cloud Kicks wants to allow customers to create their own cases while visiting its public homepage.
What should the administrator recommend?

SMS Response
Web-to-Case
Email-to-Case
Omni-Channel

Answer(s): B

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QUESTION: 25

An administrator at Universal Containers needs a simple way to trigger an alert to the director of sales when opportunities reach an amount of $500,000.
What should the administrator configure to meet this requirement?

Set up Big Deal Alerts for the amount.
Enable Opportunity Update Reminders
Opportunity warning in Kanban View.
Key Deals component on the homepage

Answer(s): A

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Salesforce SALESFORCE-CERTIFIED-ADMINISTRATOR Exam (page: 5) Salesforce Certified Administrator Updated on: 12-Jan-2026

QUESTION: 21

QUESTION: 22

QUESTION: 23

QUESTION: 24

QUESTION: 25

Salesforce SALESFORCE-CERTIFIED-ADMINISTRATOR Exam (page: 5)
Salesforce Certified Administrator
Updated on: 12-Jan-2026