Salesforce SALESFORCE-CERTIFIED-ADMINISTRATOR (page: 8)

Salesforce Certified Administrator

Updated 17-Apr-2026

Sales reps at Northern Trail Outfitters have asked for a way to change the Probability field value of their Opportunities.
What should an administrator suggest to meet this request?

  1. Define a new Stage picklist value.
  2. Create a custom field on Opportunity.
  3. Configure Forecasting support.
  4. Make the field editable on page layouts

Answer(s): D



Ursa Major Solar has its business hours set from 9:00 AM to 5:00 PM for the reps that are on pacific time. The reps on Eastern Time need business hours set to start 3 hours earlier to cover for support.
How should an administrator solve for this issue?

  1. Set temporary business hours for each time zone.
  2. Adjust the currant business hours to accommodate the Eastern Time Zone.
  3. Create one set of business hours per time zone.
  4. Allow the reps to set business hours manually.

Answer(s): C



An administrator at Cloud Kicks is building a flow that needs to search for records that meet certain conditions and store values from those records in variable for use later in the flow.
What flow element should the administrator add?

  1. Assignment
  2. Get Records
  3. Create Records
  4. Update Records

Answer(s): B



An administrator at Cloud Kicks has a flow in production that is supposed to create new records.
However, no new records are being created.
What could the issue be?

  1. The flow is read only.
  2. The flow is inactive.
  3. The flow URL is deactivated.
  4. The flow trigger is missing.

Answer(s): B



The sales manager at Cloud Kicks wants to set up a business process where opportunity discounts over 30% need to be approved by the VP of sales. Any discounts above 10% need to be approved by the user's manager. The administrator has been tasked with creating an approval process.
Which are two considerations the administrator needs to review before setting up this approval process?
Choose 2 answers

  1. Create a custom Discount field on the opportunity to capture the discount amount
  2. Populate the Manager standard field on the sales users' User Detail page.
  3. Configure two separate approval processes.
  4. Allow the submitter choose the approver manually.

Answer(s): A,B



Page 8 of 51

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