Salesforce NONPROFIT-CLOUD-CONSULTANT Exam (page: 5)
Salesforce Certified Nonprofit Cloud Consultant
Updated on: 13-Dec-2025

A nonprofit organization has a new system administrator who has just taken over managing its existing Salesforce organization and wants to know which data maintenance practices should be used.
Which two data hygiene practices should a consultant recommend? Choose 2 answers

  1. Organize reports into appropriate folders.
  2. Create a new custom object to store legacy data.
  3. Run Health Check.
  4. Delete all past activities.

Answer(s): A,C



An international nonprofit organization works across six different countries in Europe and Africa. The organization relies heavily on volunteers in each country to support its work and wants volunteers to be able to sign up for volunteer jobs on its website. What is a consideration when setting up Volunteers for Salesforce given this context?

  1. Set up a different Site in Volunteers for Salesforce for each country and set the time zone for the Site to the local time zone so all events will appear as the correct time for the time zone.
  2. Add text to the Volunteers for Salesforce website informing all volunteers that all time for volunteer jobs and shifts is shown in the time zone of the headquarters and they need to convert the time to their local time zone.
  3. Remove the Start Time and End Time fields from the website template and put the times in the description in the local time zone.
  4. Set the Volunteer Job's Website Time Zone field value to the time zone in which the job will take place when creating Volunteer Jobs.

Answer(s): D



A major donor officer needs to capture wealth scoring to support individual cultivations. How is this best represented in the NPSP?

  1. Using an AppExchange application, collect and rank other nonprofits' wealth information to understand how best to cultivate individual donations.
  2. Report on the total amount of donations received by the nonprofit in the past year, and rank it against peer institutions to best cultivate individual donations.
  3. Report on the total amount of an individual's donations summarized on their Contact record and rank it against donations to the nonprofit by other individual donors to best cultivate individual donations.
  4. Using an AppExchange application, collect and rank donor prospects' wealth information to understand how to best cultivate individual donations.

Answer(s): D



A consultant is setting up a governance framework as part of a nonprofit organization implementation.
Which three elements should be included in a Salesforce-recommended governance structure? Choose 3 answers

  1. Agile Methodology
  2. Release Management
  3. Rules of Engagement
  4. Center of Excellence
  5. Design Standards

Answer(s): A,B,D



A fundraising associate needs to print mailing labels for the latest direct mail campaign to families who give to the nonprofit organization. The organization uses the Household Account model with Address Management.
Which object and address field should the associate use when building the report?

  1. Account; Billing Address
  2. Contact; Other Address
  3. Account; Shipping Address
  4. Contact; Mailing Address

Answer(s): D



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