Salesforce NONPROFIT-CLOUD-CONSULTANT Exam (page: 7)
Salesforce Certified Nonprofit Cloud Consultant
Updated on: 01-Aug-2025

A nonprofit organization receives a lot of grants, many of which are renewals of previous grants from the same funder. The organization wants to be able to easily access the previous grant information. What should the consultant advise to capture this in Salesforce?

  1. Create a Campaign for the funder and add all Opportunities including the original grant and any renewal grants to the Campaign.
  2. Create a child Opportunity for the renewal grant from the original grant using the Renewal Grant Opportunity record type.
  3. Fill in the "Previous Grant/Gift Opportunity" lookup field on the Opportunity for the new grant and check the "Is Grant Renewal" field.
  4. Ensure that when naming the Opportunity for the renewal grant, "Renewal" is included in the name as well as the name of the funder.

Answer(s): C



The VP of Development wants to track the nonprofit organization's six campaigns nested within each other: Friends of the Organization>FY19>Capital Campaign>Annual Fund>Digital Donations>Mobile. What should the consultant do?

  1. Create a custom lookup field, "Related Campaign" on the Campaign object.
  2. Suggest consolidating at least one of the Campaigns so that it is within the Campaign Hierarchy limit.
  3. Create a Campaign Hierarchy with the parent Campaign record as, "Friends of the Organization"
  4. Suggest changing the order of the hierarchy.

Answer(s): B



A development associate received a corporate matching gift that the original donor did not indicate was to be matched.
Which solution should the consultant recommend?

  1. Select Find Matched Gifts and click on the Find More Gifts button.
  2. Create a Lightning quick action declaratively.
  3. Create a Contact lookup field on the Opportunity object.
  4. Select Manage Soft Credits and change the Role for the donor.

Answer(s): A



A nonprofit organization on NPSP needs to be able to track the high school a student attended and track the enrollment of the student at college. How should the consultant recommend tracking this?

  1. Use NPSP Affiliations objects to connect the Contact to the Account for their high school and college, use the Status field there to indicate if they are currently enrolled or are former students there.
  2. Turn on Field History Tracking for the Account lookup field on the Contact record, use the Account lookup to indicate where they are currently enrolled and change it as they move on.
  3. Set up a Campaign for each high school and college and use Campaign Members to connect the Contact to the Campaign. Change the values in Campaign Member Status from Sent/Responded to Current/Former.
  4. Install the Salesforce.org Higher Education Data Architecture (HEDA) managed package and use Affiliations.

Answer(s): D



A nonprofit organization is interested in a CRM that manages its constituents and has an integrated email marketing tool with built-in scoring and engagement tracking.
Which solution should the consultant recommend?

  1. NPSP and Community Cloud
  2. NPSP and Social Studio
  3. NPSP and Marketing Cloud
  4. NPSP and Pardot

Answer(s): C



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