Salesforce NONPROFIT-CLOUD-CONSULTANT Exam (page: 10)
Salesforce Certified Nonprofit Cloud Consultant
Updated on: 15-Feb-2026

How often are updates to the NPSP pushed to production orgs?

  1. Three times per year
  2. Four times per year
  3. Once every two weeks
  4. Once every month

Answer(s): C



A nonprofit has been keeping track of donors' employers in a spreadsheet. The nonprofit has hired a consultant to upload data to the NPSP Affiliations object. What is the correct order for uploading the donors' employment information?

  1. Upsert Contact records, export Contact ID, upsert Organization Accounts for employer with Organization Account ID in the "Primary Affiliation" field
  2. Insert Organization Accounts for the employer, insert Contact records for the donor, insert Affiliation records for the employment information
  3. Insert Affiliation records, export Contact records, export Account records, upsert Contact records
  4. Upsert Organization Accounts, export Organization Account ID, upsert Contact record with Organization Account ID in the "Primary Affiliation" field

Answer(s): B



The vice president of development of a nonprofit organization wants to be able to review giving in the pipeline at a high level, and track the organization's process towards finding new potential donors. The VP also wants to track program metrics as compared to donor histories. What should the consultant advise?

  1. Packaged NPSP reports cannot be edited. Recreate all the reports found on the NPSP Development Forecasting dashboard to edit appropriately. Add additional reports to track program data.
  2. Review the reports on the NPSP Fundraising Reports folder. Create additional reports to track program data. Schedule each report to be sent to the vice president every morning.
  3. Review the components that are already on the NPSP Development Forecasting dashboard. Create additional reports and edit the dashboard to add components to track the program data.
  4. Packaged NPSP dashboards cannot be edited. Recreate the NPSP Development Forecasting dashboard components. Add additional components to track program data.

Answer(s): C



A nonprofit organization has a large number of duplicate contacts the consultant needs to clean up. What should the consultant recommend to handle duplicate clean up in bulk?

  1. Salesforce Duplicate Management
  2. NPSP Contact Merge
  3. Third party app from the AppExhange
  4. Salesforce Data Loader

Answer(s): B



A nonprofit organization is using a free trial of Nonprofit Cloud and engages with a consultant to do some custom configuration work. The consultant starts to gather requirements and look at the overall design.
Which two things should the consultant know about the trial experiences available on the Salesforce.org website?

  1. Five licenses are included at no cost for qualified customers
  2. The trial choices include Lightning Enterprise or Lightnng Enterprise + NPSP
  3. The free trial period is for 30 days
  4. It is a Developer Edition org

Answer(s): B,C



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