Salesforce NONPROFIT-CLOUD-CONSULTANT Exam (page: 11)
Salesforce Certified Nonprofit Cloud Consultant
Updated on: 15-Dec-2025

A nonprofit organization needs an email marketing tool that will measure email engagement and evaluates the fit of prospective supporters.
Which two factors should the consultant recommend?

  1. Pardot Grading
  2. Marketing Cloud Measures
  3. Marketing Cloud Reporting
  4. Pardot Scoring

Answer(s): A,D



A large nonprofit organization is a social enterprise that functions in many ways like a for-profit corporation. The organization does mot accept individual donations, but mostly engages with corporations, sponsors, and vendors by selling its own products to further its mission. The organization needs to manage Leads and track its Opportunity pipeline.
Which account model should the consultant recommend?

  1. Administrative Account Model in HEDA
  2. Household Account Model in NPSP
  3. Household Account Model without NPSP
  4. Individual "Bucket" Account Model in NPSP
  5. Salesforce Account Model without NPSP

Answer(s): E



A nonprofit organization needs to send a mailing to all clients to invite them to an informational session on its workforce development program. The organization wants to track who it was sent to and who responded. The organization is using the NPSP with the Household Account Model. What should a consultant advise them to do to accomplish this in Salesforce?

  1. Create a report using the NPSP All Contacts report and add a filter to just include clients
  2. Create a mailing list Campaign, then create a report using the type Contacts & Accounts with a filter for clients, then add to Campaign
  3. Create a Campaign, filter a list view for clients and add to Campaign. Create a report with the type Campaigns with Campaign Members.
  4. Create a Campaign field and add all clients to it, then use the Household Mailing List button to generate the mailing list.

Answer(s): D



Which two actions should a consultant take before importing a large volume of data into an NPSP org?

  1. Check the code coverage of the target org
  2. Disable certain Apex classes manually in production
  3. Check if the data is clean, structured, and in its final format
  4. Disable certain Apex classes using TDTM

Answer(s): C,D



A nonprofit organization is using Cases in Salesforce for case management with its clients. The nonprofit organization wants to relate Cases for the same client to each other. How should the consultant advise the organization?

  1. Use Case Comments and paste the URL of the first Case opened for the client in each new Case related to them.
  2. Create a custom field for an ID number and assign the same number to all cases that need to be connected
  3. Use Case Hierarchy to connect all Cases for the client to a parent case and click on View Hierarcht to see the connected Cases
  4. Create a custom object that connects Cases to each other with two Case lookup fields and add a check box field to designate the parent Case.

Answer(s): C



Viewing Page 11 of 55



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