Salesforce NONPROFIT-CLOUD-CONSULTANT Exam (page: 4)
Salesforce Certified Nonprofit Cloud Consultant
Updated on: 13-Dec-2025

A Household Account has Contacts with Recurring Donations, Relationships, and closed/won donations associated with it. What happens when a system administrator attempts to delete this Household Account record?

  1. There is an error message because there are closed/won donations associated with the Account record.
  2. There is an error message because there are recurring donations associated with the Contacts in this Account.
  3. There is an error message because there are relationships associated with the Contacts in this Account.
  4. The Household Account record is deleted.

Answer(s): A



A nonprofit organization is using Volunteers for Salesforce and wants its volunteers to be able to log their own volunteer hours.
Which two solutions should a consultant propose to meet this need? Choose 2 answers

  1. Set up a workflow rule with a weekly email alert sent to all volunteers asking them to reply back and report their hours for the week and then a user will manually enter the hours in Salesforce.
  2. Set up a Chatter Group for each volunteer job, add volunteers who are assigned to that job, and have the volunteers log their hours in the Chatter Group.
  3. Set up the Volunteers Personal Site and direct the volunteer to record hours on the tab there.
  4. Set up a Log Volunteer Hours section on a page on your website and direct volunteers there to log their hours to the volunteer job or shift they worked on.

Answer(s): C,D



A consultant is assisting a nonprofit organization in its data integration and data mapping between the two systems. The consultant is unsure when a particular field was introduced by NPSP. How should the consultant find the NPSP version number for the field?

  1. Click on "Setup" and navigate to "Schema Builder".
  2. Install a third-party app from the AppExchange to extract the metadata.
  3. Reference the NPSP Public Data Dictionary.
  4. Click on "Setup" and navigate to "Objects and Fields".

Answer(s): C



A nonprofit organization wants to automate some of its routine activities.
Which declarative Salesforce solution is designed for process automation?

  1. Einstein
  2. Pardot
  3. Lightning Flow
  4. NPSP TDTM

Answer(s): C



A local community center provides health care services to eligible local residents. Staff currently triage patients through of a series of qualifying questions that drive additional qualification questions. The center wants to extend triage capabilities to its volunteers to determine whether residents qualify for services. Service decisions need to be made immediately while the patient is interacting with the staff or volunteer.
Which solution should the consultant recommend?

  1. Use Case records, Validation Rules and Process Builder to post case details to the central volunteer Chatter Group so all volunteers can collaborate on eligible services.
  2. Create a Flow to guide volunteers on triage screens, capture accurate data and generate a services decision.
  3. Use a Standard Lightning Component to displaying custom fields from several objects and generate a services decision.
  4. Use a Workflow Rule with Field Updates and Case Assignment Rules to triage and assign the case to the proper services queue.

Answer(s): B



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