Amazon
Avaya
Cisco
CompTIA
CrowdStrike
EC-Council
EXIN
Fortinet
Google
ISC
ISC2
ITIL
Juniper
Microsoft
NVIDIA
Okta
Palo Alto Networks
Salesforce
SAP
ServiceNow
All Vendors

Salesforce Certified Service Cloud Consultant Certified Service Cloud Consultant Dumps in PDF

Free Salesforce Certified Service Cloud Consultant Real Questions (page: 32)

Certified Service Cloud Consultant PDF — 343 Questions

When Service Reps view a Case, they often need to see the Case History of other Cases for that same Account. How should a Consultant configure the Lighting Service Console to support this requirement?

  1. Account tabs and Cases tab
  2. Case tabs with Account subtabs
  3. Account tab with Cases related list
  4. Account tabs with Case Subtabs

Answer(s): C



Ursa Major Solar cells highly technical products that require specific expertise for configuration changes and troubleshooting. A mobile workforce can be dispatched to support customers. Dispatching a worker comes at a high cost, and available appointment times are typically several weeks in the future.
What is the recommended method to improve the support experience while providing expert-level support?

  1. Omni-Channel Routing
  2. Visual Remote Assistant
  3. Workforce Engagement Self Scheduling
  4. Field Service Scheduler

Answer(s): D



Universal Containers wants to let its customers interact real-time with support agents from their computers and mobile devices.
What feature should a consultant recommend to meet this requirement?

  1. Web-to-Case
  2. Embedded Chat Service
  3. Customer Community
  4. Case Assignment Rules

Answer(s): B



Which search mechanism should be used to find case comments from within the lightning service console?

  1. Search utility component
  2. Comment search component
  3. Comments list view
  4. Global search

Answer(s): D



Universal Containers (UC) is updating the Service Cloud console app for its call center agents. Management is concerned that deploying the new app will disrupt current operations and impact customer satisfaction.
What should the consultant recommend to mitigation these concerns?

  1. Deploy the configured and tested app to production, update the agent's profile to view the app and take away access to the old app.
  2. Configure the new app in a sandbox. Use a change-set to push the configuration to production for testing and training.
  3. Deploy the configuration from a sandbox to production during the next Salesforce version update so the system only goes down once.
  4. Configure the new app in developer org and use an unmanaged package to deploy to production.

Answer(s): D



PDF
Viewing page 32 of 41

Share your comments for Salesforce Certified Service Cloud Consultant exam with other users:

O
onibokun10
4/13/2026 7:50:14 PM

Question 129:
Correct answer: CNAME

  • A CNAME record creates an alias for a domain, so newapplication.comptia.org will resolve to whatever IP address www.comptia.org resolves to. This ensures both names point to the same resource without duplicating the IP.
  • Why not the others:
- SOA defines authoritative information for a zone. - MX specifies mail exchange servers. - NS designates name servers for a zone.
  • Notes: The alias name (newapplication.comptia.org) should not have other records if you use a CNAME for it, and CNAMEs aren’t used for the zone apex (root) domain. This scenario uses a subdomain, so a CNAME is appropriate.

Swindon, United Kingdom
A
Anonymous User
4/13/2026 6:29:58 PM

Question 1:

  • Correct answer: C

  • Why this is best:
- Uses OS Login with IAM, so SSH access is granted via Google accounts rather than distributing per-user SSH keys. - Granting the compute.osAdminLogin role to a Google group gives admin access to all team members in a centralized, auditable way. - Access is auditable: Cloud Audit Logs show who accessed which VM, satisfying the security requirement to determine who accessed a given instance.
  • How it works:
- Enable OS Login on the project/instances (enable-oslogin metadata). - Add the team’s

Germany
A
Anonymous User
4/13/2026 1:00:51 PM

Question 2:

  • Answer: D. Azure Advisor

  • Why: To view security-related recommendations for resources in the Compute and Apps area (including App Service Web Apps and Functions), you use Azure Advisor. Advisor surfaces personalized best-practice recommendations across resources, including security, and shows which resources are affected and the severity.

  • Why not the others:
- Azure Log Analytics is for ad-hoc querying of telemetry, not for viewing security recommendations. - Azure Event Hubs is for streaming telemetry data, not for security recommendations.
  • Quick tip: In the portal, navigate to Azure Advisor and check the Security recommendations for App Services to see actionable items and affe

    Brazil
D
Don
4/11/2026 5:36:42 AM

Recommend using AI for Solutions rather the Answer(s) submitted here

Hamburg, Germany
M
Mogae Malapela
4/8/2026 6:37:56 AM

This is very interesting

Gaborone, Botswana
A
Anon
4/6/2026 5:22:54 PM

Are these the same questions you have to pay for in ExamTopics?

Amsterdam, The Netherlands
L
LRK
3/22/2026 2:38:08 PM

For Question 7 - while the answer description indicates the correct answer, the option no. mentioned is incorrect. Nice and Comprehensive. Thankyou

Paris, France
R
Rian
3/19/2026 9:12:10 AM

This is very good and accurate. Explanation is very helpful even thou some are not 100% right but good enough to pass.

United States
G
Gerrard
3/18/2026 6:58:37 AM

The DP-900 exam can be tricky if you aren't familiar with Microsoft’s specific cloud terminology. I used the practice questions from free-braindumps.com and found them incredibly helpful. The site breaks down core data concepts and Azure services in a way that actually mirrors the real test. As a resutl I passed my exam.

United States
V
Vineet Kumar
3/6/2026 5:26:16 AM

interesting

Anonymous
J
Joe
1/20/2026 8:25:24 AM

Passed this exam 2 days ago. These questions are in the exam. You are safe to use them.

UNITED STATES
N
NJ
12/24/2025 10:39:07 AM

Helpful to test your preparedness before giving exam

Anonymous
A
Ashwini
12/17/2025 8:24:45 AM

Really helped

Anonymous
J
Jagadesh
12/16/2025 9:57:10 AM

Good explanation

INDIA
S
shobha
11/29/2025 2:19:59 AM

very helpful

INDIA
P
Pandithurai
11/12/2025 12:16:21 PM

Question 1, Ans is - Developer,Standard,Professional Direct and Premier

Anonymous
E
Einstein
11/8/2025 4:13:37 AM

Passed this exam in first appointment. Great resource and valid exam dump.

Anonymous
D
David
10/31/2025 4:06:16 PM

Today I wrote this exam and passed, i totally relay on this practice exam. The questions were very tough, these questions are valid and I encounter the same.

UNITED STATES
T
Thor
10/21/2025 5:16:29 AM

Anyone used this dump recently?

NEW ZEALAND
V
Vladimir
9/25/2025 9:11:14 AM

173 question is A not D

Anonymous
K
khaos
9/21/2025 7:07:26 AM

nice questions

Anonymous
K
Katiso Lehasa
9/15/2025 11:21:52 PM

Thanks for the practice questions they helped me a lot.

Anonymous
E
Einstein
9/2/2025 7:42:00 PM

Passed this exam today. All questions are valid and this is not something you can find in ChatGPT.

UNITED KINGDOM
V
vito
8/22/2025 4:16:51 AM

i need to pass exam for VMware 2V0-11.25

Anonymous
M
Matt
7/31/2025 11:44:40 PM

Great questions.

UNITED STATES
O
OLERATO
7/1/2025 5:44:14 AM

great dumps to practice for the exam

SOUTH AFRICA
A
Adekunle willaims
6/9/2025 7:37:29 AM

How reliable and relevant are these questions?? also i can see the last update here was January and definitely new questions would have emerged.

Anonymous
A
Alex
5/24/2025 12:54:15 AM

Can I trust to this source?

Anonymous
S
SPriyak
3/17/2025 11:08:37 AM

can you please provide the CBDA latest test preparation

UNITED STATES
C
Chandra
11/28/2024 7:17:38 AM

This is the best and only way of passing this exam as it is extremely hard. Good questions and valid dump.

INDIA
S
Sunak
1/25/2025 9:17:57 AM

Can I use this dumps when I am taking the exam? I mean does somebody look what tabs or windows I have opened ?

BULGARIA
F
Frank
2/15/2024 11:36:57 AM

Finally got a change to write this exam and pass it! Valid and accurate!

CANADA
A
Anonymous User
2/2/2024 6:42:12 PM

Upload this exam please!

Anonymous
N
Nicholas
2/2/2024 6:17:08 PM

Thank you for providing these questions. It helped me a lot with passing my exam.

Anonymous
AI Tutor 👋 I’m here to help!