ITIL 2011 Foundation ITILFND-2011 Dumps in PDF

Free ITIL ITILFND-2011 Real Questions (page: 9)

What is the result of carrying out an activity, following a process or delivering an IT service known as?

  1. Outcome
  2. Incident
  3. Change
  4. Problem

Answer(s): A



Which process will regularly anal0yse incident data to identify discernible trends?

  1. Service level management
  2. Problem management
  3. C0hange management
  4. Event management

Answer(s): B



Which process or function is responsible for monitoring activities and events in the IT infrastructure?

  1. Service level management
  2. IT operations management
  3. Capacity management
  4. Incident management

Answer(s): B



Why is it important for service providers to understand patterns of business activity (PBA)?

  1. PBA are based on organizational roles and responsibilities
  2. IT service providers CANNOT schedule changes until they understand PBA
  3. Demand for the services delivered by service providers are directly influenced by PBA
  4. Understanding PBA is the only way to enable accurate service level reporting

Answer(s): C



Which is the correct definition of a customer facing service?

  1. One which directly supports the business processes of customers
  2. A service that cannot be allowed to fail
  3. One which is not covered by a service level agreement
  4. A service not directly used by the business

Answer(s): A



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7/12/2023 9:10:00 AM

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B
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9/29/2023 7:32:00 AM

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8/28/2023 2:48:00 AM

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C
cert
9/24/2023 4:53:00 PM

admin guide (windows) respond to malicious causality chains. when the cortex xdr agent identifies a remote network connection that attempts to perform malicious activity—such as encrypting endpoint files—the agent can automatically block the ip address to close all existing communication and block new connections from this ip address to the endpoint. when cortex xdrblocks an ip address per endpoint, that address remains blocked throughout all agent profiles and policies, including any host-firewall policy rules. you can view the list of all blocked ip addresses per endpoint from the action center, as well as unblock them to re-enable communication as appropriate. this module is supported with cortex xdr agent 7.3.0 and later. select the action mode to take when the cortex xdr agent detects remote malicious causality chains: enabled (default)—terminate connection and block ip address of the remote connection. disabled—do not block remote ip addresses. to allow specific and known s

Y
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8/29/2023 8:46:00 PM

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Miguel
10/16/2023 11:18:00 AM

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