ITIL® ITILFND-2011 Exam (page: 6)
ITIL® 2011 Foundation
Updated on: 25-Dec-2025

Viewing Page 6 of 105

Which two processes will contribute MOST to enabling effective problem detection?

  1. Incident and financial management
  2. Change and release and deployment management
  3. Incident and event management
  4. Knowledge and service level management

Answer(s): C



Which process is responsible for the availability, confidentiality and integrity of data?

  1. Service catalogue management
  2. Service asset and configuration management
  3. Change management
  4. Information security management

Answer(s): D



Why are public frameworks, such as 1TIL, attractive when compared to proprietaryknowledge?

  1. Proprietary knowledge may be difficult to adopt, replicate or transfer since it is often undocumented
  2. Public frameworks are always cheaper to adopt
  3. Public frameworks are prescriptive and tell you exactly what to do
  4. Proprietaryknowledge has been tested in a wide range of environments

Answer(s): A



Which process is responsible for recording the current details, status, interfaces and dependencies of all services that are being run or being prepared to run in the live environment?

  1. Service level management
  2. Service catalogue management
  3. Demand management
  4. Service transition

Answer(s): B



What type of baseline captures the structure, contents and details of the infrastructure and represents a set of items that are related to each other?

  1. Configuration baseline
  2. Project baseline
  3. Change baseline
  4. Asset baseline

Answer(s): A



Viewing Page 6 of 105



Share your comments for ITIL® ITILFND-2011 exam with other users:

SN 9/5/2023 2:25:00 PM

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UNITED STATES


Zoubeyr 9/8/2023 5:56:00 AM

question 11 : d
FRANCE


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Anonymous


CW 7/6/2023 7:37:00 PM

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Anonymous


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INDIA


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UNITED STATES


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q40 the answer is not d, why are you giving incorrect answers? snapshot consolidation is used to merge the snapshot delta disk files to the vm base disk
IRELAND


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PERU


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SAUDI ARABIA


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Anonymous


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Anonymous


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Anonymous


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FRANCE


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UNITED STATES


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UNITED STATES


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UNITED STATES


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Anonymous


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Anonymous


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Anonymous


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Anonymous


Qasim 6/11/2022 9:43:00 AM

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Anonymous


Cath 10/10/2023 10:09:00 AM

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VIET NAM


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INDIA


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Anonymous


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Anastasiia 12/28/2023 9:06:00 AM

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Anonymous


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Anonymous