Amazon
Avaya
Checkpoint
Cisco®
CompTIA
CrowdStrike
EC-Council
EXIN
Fortinet
Google
ISC
ISC2
ITIL®
Juniper
Microsoft
Okta
Palo Alto Networks
Salesforce
All Vendors
  1. Home
  2. ITIL®
  3. ITILFND-2011

ITIL® ITILFND-2011 Exam (page: 12)
ITIL® 2011 Foundation
Updated on: 25-Dec-2025

Viewing Page 12 of 105
ITILFND-2011 PDF 519 Questions

Which of the following are reasons why ITIL is successful?
1. ITIL is vendor neutral
2. It does not prescribe actions
3. ITIL represents best practice

  1. All of the above
  2. 1 and 3 only
  3. 1 and 2 only
  4. 2 and 3 only

Answer(s): A



Which of these statements about resources and capabilities is CORRECT?

  1. Resources are types of service asset and capabilities are not
  2. Resources and capabilities are both types of service asset
  3. Capabilities are types of service asset and resources are not
  4. Neither capabilities nor resources are types of service asset

Answer(s): B



Which one of the following is NOT part of the service design stage of the service lifecycle?

  1. Designing and maintaining all necessary service transition packages
  2. Producing quality, secure and resilient designs for new or improved services
  3. Taking service strategies and ensuring they are reflected in the service design processes and the service designs that are produced
  4. Measuring the effectiveness and efficiency of service design and the supporting processes

Answer(s): A



Which of the following would be used to communicate a high level description of a major change that involved significant cost and risk to the organization?

  1. Change proposal
  2. Change policy
  3. Service request
  4. Risk register

Answer(s): A



At which stage of the service lifecycle should the processes necessary to operate a new service be defined?

  1. Service design: Design the processes
  2. Service strategy: Develop the offerings
  3. Service transition: Plan and prepare for deployment
  4. Service operation: IT operations management

Answer(s): A



Viewing Page 12 of 105



Share your comments for ITIL® ITILFND-2011 exam with other users:

trying 7/28/2023 12:37:00 PM

thanks good stuff
UNITED STATES


exampei 10/4/2023 2:40:00 PM

need dump c_tadm_23
Anonymous


Eman Sawalha 6/10/2023 6:18:00 AM

next time i will write a full review
GREECE


johnpaul 11/15/2023 7:55:00 AM

first time using this site
ROMANIA


omiornil@gmail.com 7/25/2023 9:36:00 AM

please sent me oracle 1z0-1105-22 pdf
BANGLADESH


John 8/29/2023 8:59:00 PM

very helpful
Anonymous


Kvana 9/28/2023 12:08:00 PM

good info about oml
UNITED STATES


Checo Lee 7/3/2023 5:45:00 PM

very useful to practice
UNITED STATES


dixitdnoh@gmail.com 8/27/2023 2:58:00 PM

this website is very helpful.
UNITED STATES


Sanjay 8/14/2023 8:07:00 AM

good content
INDIA


Blessious Phiri 8/12/2023 2:19:00 PM

so challenging
Anonymous


PAYAL 10/17/2023 7:14:00 AM

17 should be d ,for morequery its scale out
Anonymous


Karthik 10/12/2023 10:51:00 AM

nice question
Anonymous


Godmode 5/7/2023 10:52:00 AM

yes.
NETHERLANDS


Bhuddhiman 7/30/2023 1:18:00 AM

good mateial
Anonymous


KJ 11/17/2023 3:50:00 PM

good practice exam
Anonymous


sowm 10/29/2023 2:44:00 PM

impressivre qustion
Anonymous


CW 7/6/2023 7:06:00 PM

questions seem helpful
Anonymous


luke 9/26/2023 10:52:00 AM

good content
Anonymous


zazza 6/16/2023 9:08:00 AM

question 21 answer is alerts
ITALY


Abwoch Peter 7/4/2023 3:08:00 AM

am preparing for exam
Anonymous


mohamed 9/12/2023 5:26:00 AM

good one thanks
EGYPT


Mfc 10/23/2023 3:35:00 PM

only got thru 5 questions, need more to evaluate
Anonymous


Whizzle 7/24/2023 6:19:00 AM

q26 should be b
Anonymous


sarra 1/17/2024 3:44:00 AM

the aaa triad in information security is authentication, accounting and authorisation so the answer should be d 1, 3 and 5.
UNITED KINGDOM


DBS 5/14/2023 12:56:00 PM

need to attend this
UNITED STATES


Da_costa 8/1/2023 5:28:00 PM

these are free brain dumps i understand, how can one get free pdf
Anonymous


vikas 10/28/2023 6:57:00 AM

provide access
EUROPEAN UNION


Abdullah 9/29/2023 2:06:00 AM

good morning
Anonymous


Raj 6/26/2023 3:12:00 PM

please upload the ncp-mci 6.5 dumps, really need to practice this one. thanks guys
Anonymous


Miguel 10/5/2023 12:21:00 PM

question 16: https://help.salesforce.com/s/articleview?id=sf.care_console_overview.htm&type=5
SPAIN


Hiren Ladva 7/8/2023 10:34:00 PM

yes i m prepared exam
Anonymous


oliverjames 10/24/2023 5:37:00 AM

my experience was great with this site as i studied for the ms-900 from here and got 900/1000 on the test. my main focus was on the tutorials which were provided and practice questions. thanks!
GERMANY


Bhuddhiman 7/20/2023 11:52:00 AM

great course
UNITED STATES