ITIL® ISEB-PM1 Exam (page: 5)
ITIL® ISEB-PM1 Foundation Certificate in Project Management
Updated on: 25-Dec-2025

Viewing Page 5 of 126

A person is writing a document identifying the business need for a project and is including a description of the product created by the project. She includes a list of stakeholders and pre assigned resources.
What is the role of this person on the project?

  1. The project manager for the project or a company functional manager
  2. A member of the project management team working at the direction of the project manager
  3. The sponsor or the project manager
  4. A manager or executive in the organization who is higher in the corporate hierarchy than the project manager

Answer(s): C



Generally, when is the BEST time to create a procurement management plan?

  1. After the contract is signed
  2. Preceding the Conduct Procurement process
  3. During project initiating
  4. When updating the procurement management plan

Answer(s): B



All the following are needed to create the WBS EXCEPT:

  1. Organizational process assets.
  2. Quality measurements.
  3. Requirements documentation.
  4. Project scope statement.

Answer(s): B



Which of the following is a KEY output of the Verify Scope process?

  1. A more complete scope management plan
  2. Customer acceptance of project deliverables
  3. Improved schedule estimates
  4. An improved project management information system

Answer(s): B



A project manager discovers that two team members discussed what was needed to complete a work package on the project and made many changes to the project scope. The work package is now completed and the team members are planning to go on to the next work package. In looking at what was done, the project manager determines that the work does NOT meet the requirements of the project.
What is the BEST course of action for the project manager?

  1. Add another work package, formatted with the correct scope, to the project.
  2. Refuse the submittal of the work package.
  3. Have the team begin the work package again and include the incident in their performance reviews.
  4. Ask the team member's manager to assign different people to the work package.

Answer(s): B



Viewing Page 5 of 126



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