ITIL ISEB-PM1 Exam Questions in PDF and Online

QUESTION: 1

Which of the following does NOT assess the value a project brings to an organization?

Benefit cost analysis
Net present value
Value analysis
Needs assessment

Answer(s): C

Your management has decided that all orders will be treated as "projects" and that project managers will be used to update orders daily, to resolve issues, and to ensure that the customer formally accepts the product within 30 days of completion. Revenue from the individual orders can vary from US $100 to US $150,000. The project manager will not be required to perform planning or provide documentation other than daily status.
How would you define this situation?

Because each individual order is a "temporary endeavor," each order is a project.
This is program management since there are multiple projects involved.
This is a recurring process.
Orders incurring revenue over $100,000 would be considered projects and would involve project management.

Answer(s): C

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QUESTION: 3

A project manager in a predominantly hierarchical organization has been assigned a major project with aggressive timelines. The BEST approach for developing an initial project charter in this environment is to:

Create a project charter using brainstorming sessions with potential team members and stakeholders
Create and present a draft project charter to potential team members and stakeholders to solicit their input.
Create a project charter jointly with management for distribution to potential team members and stakeholders.
Create a project charter with the functional managers and present it to the sponsor for signature.

Answer(s): C

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