Genesys Cloud Certified Professional - Contact Center Admin GCP-GC-ADM Dumps in PDF

Free Genesys GCP-GC-ADM Real Questions (page: 6)

What does it imply when a campaign does not dial a list of telephone numbers?

  1. They are in the DNC list
  2. The call went unanswered
  3. Unable to reach the customer
  4. The telephone number is wrong

Answer(s): A


Reference:

https://help.mypurecloud.com/articles/not-call-lists-view/



Select the applicable options for Genesys Cloud Architect. (Choose three.)

  1. Play pre-recorded messages
  2. Convert text to speech
  3. Configure queues
  4. Configure skills
  5. Receive and route calls

Answer(s): A,B,C


Reference:

https://help.mypurecloud.com/articles/architect-features/



The deviation from the forecast versus the real time can be monitored in the best way through__________.

  1. Real time adherence
  2. Historical adherence
  3. Intraday monitoring
  4. View Agent schedule

Answer(s): A


Reference:

https://genbin.genesys.com/old/resources/brochures/genesys-workforce-managment-brochure.pdf



Which of the following media types can be selected when creating a report? (Choose three.)

  1. Voice
  2. Email
  3. Voicemail
  4. Chat

Answer(s): A,B,D


Reference:

https://docs.genesys.com/Documentation/PSAAS/latest/RPRT/Table-MEDIA_TYPE



What is the recommended way to create a .csv file?

  1. Use a text editor, such as Notepad, to create your .csv files
  2. Create a spreadsheet and export it as a .csv file
  3. Use a word processing application, such as Microsoft Word, to create your .csv files
  4. Use a .csv application to create .csv files

Answer(s): D


Reference:

https://help.mypurecloud.com/articles/prepare-source-csv-file/



Share your comments for Genesys GCP-GC-ADM exam with other users:

V
Vey
5/27/2023 12:06:00 AM

highly appreciate for your sharing.

T
Tshepang
8/18/2023 4:41:00 AM

kindly share this dump. thank you

J
Jay
9/26/2023 8:00:00 AM

link plz for download

L
Leo
10/30/2023 1:11:00 PM

data quality oecd

B
Blessious Phiri
8/13/2023 9:35:00 AM

rman is one good recovery technology

D
DiligentSam
9/30/2023 10:26:00 AM

need it thx

V
Vani
8/10/2023 8:11:00 PM

good questions

F
Fares
9/11/2023 5:00:00 AM

good one nice revision

L
Lingaraj
10/26/2023 1:27:00 AM

i love this thank you i need

M
Muhammad Rawish Siddiqui
12/5/2023 12:38:00 PM

question # 142: data governance is not one of the deliverables in the document and content management context diagram.

A
al
6/7/2023 10:25:00 AM

most answers not correct here

B
Bano
1/19/2024 2:29:00 AM

what % of questions do we get in the real exam?

O
Oliviajames
10/25/2023 5:31:00 AM

i just want to tell you. i took my microsoft az-104 exam and passed it. your program was awesome. i especially liked your detailed questions and answers and practice tests that made me well-prepared for the exam. thanks to this website!!!

D
Divya
8/27/2023 12:31:00 PM

all the best

K
KY
1/1/2024 11:01:00 PM

very usefull document

A
Arun
9/20/2023 4:52:00 PM

nice and helpful questions

J
Joseph J
7/11/2023 2:53:00 PM

i found the questions helpful

M
Meg
10/12/2023 8:02:00 AM

q 105 . ans is d

N
Navaneeth S
7/14/2023 7:57:00 AM

i have interest to get a sybase iq dba certification

A
Aish
10/11/2023 5:27:00 AM

want to pass exm.

A
Anonymous
6/12/2023 7:23:00 AM

are the answers correct?

K
Kris
7/7/2023 9:43:00 AM

good morning, could you please upload this exam again, i need it to test my knowledge in sd-wan with version 7.0.

M
Meghraj mali
10/7/2023 1:47:00 PM

very nice question

N
Noel
11/1/2022 9:14:00 PM

i have learning disability and this exam dumps allowed me to focus on the actual questions and not worry about notes and the those other study materials.

J
Jas
10/25/2023 6:01:00 PM

165 should be apt

N
Neetu
6/22/2023 8:41:00 AM

please upload the dumps, real need of them

M
Mark
10/24/2023 1:34:00 AM

any recent feeedback?

G
Gopinadh
8/9/2023 4:05:00 AM

question number 2 is indicating you are giving proper questions. observe and change properly.

S
Santhi
1/1/2024 8:23:00 AM

passed today.40% questions were new.litwere case study,lots of new questions on afd,ratelimit,tm,lb,app gatway.got 2 set series of questions which are not present here.questions on azure cyclecloud, no.of vnet/vms required for implimentation,blueprints assignment/management group etc

R
Raviraj Magadum
1/12/2024 11:39:00 AM

practice test

S
sivaramakrishnan
7/27/2023 8:12:00 AM

want the dumps for emc content management server programming(cmsp)

A
Aderonke
10/23/2023 1:52:00 PM

brilliant and helpful

A
Az
9/16/2023 2:43:00 PM

q75. azure files is pass

K
ketty
11/9/2023 8:10:00 AM

very helpful

AI Tutor 👋 I’m here to help!