Genesys Cloud Certified Professional - Contact Center Admin GCP-GC-ADM Dumps in PDF

Free Genesys GCP-GC-ADM Real Questions (page: 12)

What does it imply when a campaign does not dial a list of telephone numbers?

  1. They are in the DNC list
  2. The call went unanswered
  3. Unable to reach the customer
  4. The telephone number is wrong

Answer(s): A


Reference:

https://help.mypurecloud.com/articles/not-call-lists-view/



Select the applicable options for Genesys Cloud Architect. (Choose three.)

  1. Play pre-recorded messages
  2. Convert text to speech
  3. Configure queues
  4. Configure skills
  5. Receive and route calls

Answer(s): A,B,C


Reference:

https://help.mypurecloud.com/articles/architect-features/



The deviation from the forecast versus the real time can be monitored in the best way through__________.

  1. Real time adherence
  2. Historical adherence
  3. Intraday monitoring
  4. View Agent schedule

Answer(s): A


Reference:

https://genbin.genesys.com/old/resources/brochures/genesys-workforce-managment-brochure.pdf



Which of the following media types can be selected when creating a report? (Choose three.)

  1. Voice
  2. Email
  3. Voicemail
  4. Chat

Answer(s): A,B,D


Reference:

https://docs.genesys.com/Documentation/PSAAS/latest/RPRT/Table-MEDIA_TYPE



What is the recommended way to create a .csv file?

  1. Use a text editor, such as Notepad, to create your .csv files
  2. Create a spreadsheet and export it as a .csv file
  3. Use a word processing application, such as Microsoft Word, to create your .csv files
  4. Use a .csv application to create .csv files

Answer(s): D


Reference:

https://help.mypurecloud.com/articles/prepare-source-csv-file/



Share your comments for Genesys GCP-GC-ADM exam with other users:

R
Randall
9/28/2023 8:25:00 PM

on question 22, option b-once per session is also valid.

T
Tshegofatso
8/28/2023 11:51:00 AM

this website is very helpful

P
philly
9/18/2023 2:40:00 PM

its my first time exam

B
Beexam
9/4/2023 9:06:00 PM

correct answers are device configuration-enable the automatic installation of webview2 runtime. & policy management- prevent users from submitting feedback.

R
RAWI
7/9/2023 4:54:00 AM

is this dump still valid? today is 9-july-2023

A
Annie
6/7/2023 3:46:00 AM

i need this exam.. please upload these are really helpful

S
Shubhra Rathi
8/26/2023 1:08:00 PM

please upload the oracle 1z0-1059-22 dumps

S
Shiji
10/15/2023 1:34:00 PM

very good questions

R
Rita Rony
11/27/2023 1:36:00 PM

nice, first step to exams

A
Aloke Paul
9/11/2023 6:53:00 AM

is this valid for chfiv9 as well... as i am reker 3rd time...

C
Calbert Francis
1/15/2024 8:19:00 PM

great exam for people taking 220-1101

A
Ayushi Baria
11/7/2023 7:44:00 AM

this is very helpfull for me

A
alma
8/25/2023 1:20:00 PM

just started preparing for the exam

C
CW
7/10/2023 6:46:00 PM

these are the type of questions i need.

N
Nobody
8/30/2023 9:54:00 PM

does this actually work? are they the exam questions and answers word for word?

S
Salah
7/23/2023 9:46:00 AM

thanks for providing these questions

R
Ritu
9/15/2023 5:55:00 AM

interesting

R
Ron
5/30/2023 8:33:00 AM

these dumps are pretty good.

S
Sowl
8/10/2023 6:22:00 PM

good questions

B
Blessious Phiri
8/15/2023 2:02:00 PM

dbua is used for upgrading oracle database

R
Richard
10/24/2023 6:12:00 AM

i am thrilled to say that i passed my amazon web services mls-c01 exam, thanks to study materials. they were comprehensive and well-structured, making my preparation efficient.

J
Janjua
5/22/2023 3:31:00 PM

please upload latest ibm ace c1000-056 dumps

M
Matt
12/30/2023 11:18:00 AM

if only explanations were provided...

R
Rasha
6/29/2023 8:23:00 PM

yes .. i need the dump if you can help me

A
Anonymous
7/25/2023 8:05:00 AM

good morning, could you please upload this exam again?

A
AJ
9/24/2023 9:32:00 AM

hi please upload sre foundation and practitioner exam questions

P
peter parker
8/10/2023 10:59:00 AM

the exam is listed as 80 questions with a pass mark of 70%, how is your 50 questions related?

B
Berihun
7/13/2023 7:29:00 AM

all questions are so important and covers all ccna modules

N
nspk
1/19/2024 12:53:00 AM

q 44. ans:- b (goto setup > order settings > select enable optional price books for orders) reference link --> https://resources.docs.salesforce.com/latest/latest/en-us/sfdc/pdf/sfom_impl_b2b_b2b2c.pdf(decide whether you want to enable the optional price books feature. if so, select enable optional price books for orders. you can use orders in salesforce while managing price books in an external platform. if you’re using d2c commerce, you must select enable optional price books for orders.)

M
Muhammad Rawish Siddiqui
12/2/2023 5:28:00 AM

"cost of replacing data if it were lost" is also correct.

A
Anonymous
7/14/2023 3:17:00 AM

pls upload the questions

M
Mukesh
7/10/2023 4:14:00 PM

good questions

E
Elie Abou Chrouch
12/11/2023 3:38:00 AM

question 182 - correct answer is d. ethernet frame length is 64 - 1518b. length of user data containing is that frame: 46 - 1500b.

D
Damien
9/23/2023 8:37:00 AM

i need this exam pls

AI Tutor 👋 I’m here to help!