ServiceNow® CSA Exam (page: 2)
ServiceNow® Certified System Administrator
Updated on: 25-Dec-2025

Viewing Page 2 of 81

Knowledge Base Search results can be sorted by which of the following? (Choose three.)

  1. Most recent update
  2. Popularity
  3. Relevancy
  4. Manager assignment
  5. Number of views

Answer(s): A,C,E



What is the path an Administrator could take to view the fulfillment stage task list for an order placed by a user?

  1. RITM (Number)>REQ (Number)>PROCUREMENT (Number)
  2. REQ (Number)>RITM (Number)>PROCUREMENT (Number)
  3. REQ (Number)>RITM (Number)>TASK (Number)
  4. FULFILLMENT (Number)>RITM (Number)>TASK (Number)

Answer(s): C



Which term refers to application menus and modules which you may want to access quickly and often?

  1. Breadcrumb
  2. Favorite
  3. Tag
  4. Bookmark

Answer(s): B



What is generated from the Service Catalog once a user places an order for an item or service?

  1. A change request
  2. An Order Guide
  3. A request
  4. An SLA

Answer(s): C



From the User menu, which actions can a user select? (Choose three.)

  1. Send Notifications
  2. Log Out ServiceNow
  3. Elevate Roles
  4. Impersonate Users
  5. Order from Service Catalog
  6. Approve Records

Answer(s): B,C,D



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Share your comments for ServiceNow® CSA exam with other users:

Alex 11/7/2023 11:02:00 AM

in 72 the answer must be [sys_user_has_role] table.
Anonymous


Tejasree 8/26/2023 1:46:00 AM

very helpfull
UNITED STATES


Bhavya 9/12/2023 7:18:00 AM

help to practice csa exam
Anonymous


Meg 10/12/2023 8:02:00 AM

q 105 . ans is d
INDIA


Cath 10/10/2023 10:19:00 AM

q.119 - the correct answer is b - they are not captured in an update set as theyre data.
VIET NAM


Cath 10/10/2023 10:09:00 AM

q.112 - correct answer is c - the event registry is a module that provides event definitions. answer a - not correct as it is the definition of event log
VIET NAM


It‘s not A 9/17/2023 5:31:00 PM

answer to question 72 is d [sys_user_role]
Anonymous


SB 7/21/2023 3:18:00 AM

please provide the dumps
UNITED STATES


Paul 10/21/2023 8:25:00 AM

i think it is good question
Anonymous


Bhavya 9/13/2023 10:15:00 AM

very usefull
Anonymous