ServiceNow® CSA Exam (page: 5)
ServiceNow® Certified System Administrator
Updated on: 25-Dec-2025

Viewing Page 5 of 81

Which one statement correctly describes Access Control rule evaluation?

  1. Rules are evaluated using roles. The role with the most permissions evaluates the rules first
  2. If more than one rule applies to a row, the older rule is evaluated first
  3. If a row level rule and a field level rule exist, both rules must be true before an operation is allowed
  4. Rules are evaluated from the general to the specific, so a table rule must be active to continue

Answer(s): D



When using the Load Data and Transform Map process, what is the Mapping Assist used for?

  1. Mapping fields using the Import Log
  2. Mapping fields using Transform History
  3. Mapping fields using an SLA
  4. Mapping fields using a Field Map

Answer(s): D



Which one of the following statements describes the contents of the Configuration Management Database (CMDB)?

  1. The CMDB contains data about tangible and intangible business assets
  2. The CMDB contains the Business Rules that direct the intangible, configurable assets used by a company
  3. The CMDB archives all Service Management PaaS equipment metadata and usage statistics
  4. The CMDB contains ITIL process data pertaining to configuration items

Answer(s): A



In what order should filter elements be specified?

  1. Field, Operator, then Value
  2. Field, Operator, then Condition
  3. Operator, Condition, then Value
  4. Value, Operator, then Field

Answer(s): A



Which statement is true about business rules?

  1. A business rule must run before a database action occurs
  2. A business rule can be a piece of Javascript
  3. A business rule must not run before a database action occurs
  4. A business rule monitors fields on a form

Answer(s): B



Viewing Page 5 of 81



Share your comments for ServiceNow® CSA exam with other users:

Alex 11/7/2023 11:02:00 AM

in 72 the answer must be [sys_user_has_role] table.
Anonymous


Tejasree 8/26/2023 1:46:00 AM

very helpfull
UNITED STATES


Bhavya 9/12/2023 7:18:00 AM

help to practice csa exam
Anonymous


Meg 10/12/2023 8:02:00 AM

q 105 . ans is d
INDIA


Cath 10/10/2023 10:19:00 AM

q.119 - the correct answer is b - they are not captured in an update set as theyre data.
VIET NAM


Cath 10/10/2023 10:09:00 AM

q.112 - correct answer is c - the event registry is a module that provides event definitions. answer a - not correct as it is the definition of event log
VIET NAM


It‘s not A 9/17/2023 5:31:00 PM

answer to question 72 is d [sys_user_role]
Anonymous


SB 7/21/2023 3:18:00 AM

please provide the dumps
UNITED STATES


Paul 10/21/2023 8:25:00 AM

i think it is good question
Anonymous


Bhavya 9/13/2023 10:15:00 AM

very usefull
Anonymous