ServiceNow CIS-SIR Exam (page: 1)
ServiceNow Certified Implementation Specialist - Security Incident Response
Updated on: 12-Feb-2026

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What makes a playbook appear for a Security Incident if using Flow Designer?

  1. Actions defined to create tasks
  2. Trigger set to conditions that match the security incident
  3. Runbook property set to true
  4. Service Criticality set to High

Answer(s): B



What is the purpose of Calculator Groups as opposed to Calculators?

  1. To provide metadata about the calculators
  2. To allow the agent to select which calculator they want to execute
  3. To set the condition for all calculators to run
  4. To ensure one at maximum will run per group

Answer(s): C


Reference:

https://docs.servicenow.com/bundle/paris-security-management/page/product/security-incident- response/reference/setup-assistant-reference.html



The following term is used to describe any observable occurrence:        .

  1. Incident
  2. Log
  3. Ticket
  4. Alert
  5. Event

Answer(s): E



The severity field of the security incident is influenced by what?

  1. The cost of the response to the security breach
  2. The impact, urgency and priority of the incident
  3. The time taken to resolve the security incident
  4. The business value of the affected asset

Answer(s): D



The Risk Score is calculated by combining all the weights using        .

  1. an arithmetic mean
  2. addition
  3. the Risk Score script include
  4. a geometric mean

Answer(s): A


Reference:

https://docs.servicenow.com/bundle/paris-security-management/page/product/security-incident- response/reference/setup-assistant-reference.html



What are two of the audiences identified that will need reports and insight into Security Incident Response reports? (Choose two.)

  1. Analysts
  2. Vulnerability Managers
  3. Chief Information Security Officer (CISO)
  4. Problem Managers

Answer(s): A,B


Reference:

https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/resource- center/data-sheet/ds-security-operations.pdf



What three steps enable you to include a new playbook in the Selected Playbook choice list? (Choose three.)

  1. Add the TLP: GREEN tag to the playbooks that you want to include in the Selected Playbook choice list
  2. Navigate to the sys_hub_flow.list table
  3. Search for the new playbook you have created using Flow Designer
  4. Add the sir_playbook tag to the playbooks that you want to include in the Selected Playbook choice list
  5. Navigate to the sys_playbook_flow.list table

Answer(s): B,C,D


Reference:

https://docs.servicenow.com/bundle/paris-security-management/page/product/security-incident- response/concept/sir-new-ui-add-playbook.html



Which improvement opportunity can be found baseline which can contribute towards process maturity and strengthen costumer’s overall security posture?

  1. Post-Incident Review
  2. Fast Eradication
  3. Incident Containment
  4. Incident Analysis

Answer(s): D



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