ServiceNow® CIS-SIR Exam (page: 2)
ServiceNow® Certified Implementation Specialist - Security Incident Response
Updated on: 28-Jul-2025

Viewing Page 2 of 13

What are two of the audiences identified that will need reports and insight into Security Incident Response reports? (Choose two.)

  1. Analysts
  2. Vulnerability Managers
  3. Chief Information Security Officer (CISO)
  4. Problem Managers

Answer(s): A,B


Reference:

https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/resource-center/data-sheet/ds-security-operations.pdf



What three steps enable you to include a new playbook in the Selected Playbook choice list? (Choose three.)

  1. Add the TLP: GREEN tag to the playbooks that you want to include in the Selected Playbook choice list
  2. Navigate to the sys_hub_flow.list table
  3. Search for the new playbook you have created using Flow Designer
  4. Add the sir_playbook tag to the playbooks that you want to include in the Selected Playbook choice list
  5. Navigate to the sys_playbook_flow.list table

Answer(s): B,C,D


Reference:

https://docs.servicenow.com/bundle/paris-security-management/page/product/security-incident-response/concept/sir-new-ui-add-playbook.html



Which improvement opportunity can be found baseline which can contribute towards process maturity and strengthen costumer’s overall security posture?

  1. Post-Incident Review
  2. Fast Eradication
  3. Incident Containment
  4. Incident Analysis

Answer(s): D



What is the fastest way for security incident administrators to remove unwanted widgets from the Security Incident Catalog?

  1. Clicking the X on the top right corner
  2. Talking to the system administrator
  3. Can't be removed
  4. Through the Catalog Definition record

Answer(s): D



Select the one capability that retrieves a list of running processes on a CI from a host or endpoint.

  1. Get Network Statistics
  2. Isolate Host
  3. Get Running Processes
  4. Publish Watchlist
  5. Block Action
  6. Sightings Search

Answer(s): C


Reference:

https://docs.servicenow.com/bundle/quebec-security-management/page/product/security-operations-common/concept/get-running-processes-capability.html



Viewing Page 2 of 13



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admin guide (windows) respond to malicious causality chains. when the cortex xdr agent identifies a remote network connection that attempts to perform malicious activity—such as encrypting endpoint files—the agent can automatically block the ip address to close all existing communication and block new connections from this ip address to the endpoint. when cortex xdrblocks an ip address per endpoint, that address remains blocked throughout all agent profiles and policies, including any host-firewall policy rules. you can view the list of all blocked ip addresses per endpoint from the action center, as well as unblock them to re-enable communication as appropriate. this module is supported with cortex xdr agent 7.3.0 and later. select the action mode to take when the cortex xdr agent detects remote malicious causality chains: enabled (default)—terminate connection and block ip address of the remote connection. disabled—do not block remote ip addresses. to allow specific and known s
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