ServiceNow® CIS-SIR Exam (page: 3)
ServiceNow® Certified Implementation Specialist - Security Incident Response
Updated on: 11-Dec-2025

Viewing Page 3 of 17

A flow consists of one or more actions and a what?

  1. Change formatter
  2. Catalog Designer
  3. NIST Ready State
  4. Trigger

Answer(s): D


Reference:

https://docs.servicenow.com/bundle/quebec-servicenow-platform/page/administer/flow-designer/ concept/flows.html



Flow Triggers can be based on what? (Choose three.)

  1. Record changes
  2. Schedules
  3. Subflows
  4. Record inserts
  5. Record views

Answer(s): A,B,C



Which one of the following users is automatically added to the Request Assessments list?

  1. Any user that adds a worknote to the ticket
  2. The analyst assigned to the ticket
  3. Any user who has Response Tasks on the incident
  4. The Affected User on the incident

Answer(s): C



For Customers who don't use 3rd-party systems, what ways can security incidents be created? (Choose three.)

  1. Security Service Catalog
  2. Security Incident Form
  3. Inbound Email Parsing Rules
  4. Leveraging an Integration
  5. Alert Management

Answer(s): A,B,C



What does a flow require?

  1. Security orchestration flows
  2. Runbooks
  3. CAB orders
  4. A trigger

Answer(s): D



Knowledge articles that describe steps an analyst needs to follow to complete Security incident tasks might be associated to those tasks through which of the following?

  1. Work Instruction Playbook
  2. Flow
  3. Workflow
  4. Runbook
  5. Flow Designer

Answer(s): D


Reference:

https://docs.servicenow.com/bundle/paris-security-management/page/product/security-incident- response/task/perform-addtl-tasks-on-si.html



Which of the following process definitions allow only single-step progress through the process defined without allowing step skipping?

  1. SANS Stateful
  2. NIST Stateful
  3. SANS Open
  4. NIST Open

Answer(s): B



If the customer’s email server currently has an account setup to report suspicious emails, then what happens next?

  1. an integration added to Exchange keeps the ServiceNow platform in sync
  2. the ServiceNow platform ensures that parsing and analysis takes place on their mail server
  3. the customer’s systems are already handling suspicious emails
  4. the customer should set up a rule to forward these mails onto the ServiceNow platform

Answer(s): D


Reference:

https://docs.servicenow.com/bundle/paris-security-management/page/product/security-incident- response/concept/urp-about.html



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