SAP Certified Application Associate - Service Cloud 1811 (RETIRED) C_C4C14_1811 Dumps in PDF

Free SAP C_C4C14_1811 Real Questions (page: 2)

How do you prepare a ticket distribution rule in SAP Cloud Service?

  1. Create an assignment release run
  2. Define a routing rule
  3. Maintain an activity plan
  4. Set up Live Activity configuration

Answer(s): B



Why do you create a business role?
Note: There are 3 correct answers to this question.

  1. You want to make custom reports available on the home page
  2. You want to perform fine-tuning activities
  3. You want to restrict drop down list values for a specific group of users
  4. You want to set up a maintenance plan
  5. You want to standardize system access

Answer(s): A,E



How can I maintain high data volumes is sap cloud for customers?
Note: there are 2 correct answers to this question.

  1. Use mass data maintenance to download and upload data
  2. Use a custom data migration template to populate data
  3. Use mass data maintenance to correct data directly
  4. Use a standard data migration template to populate data

Answer(s): C,D



What object is used in SAP Multi-resource Scheduling?

  1. Service contract
  2. Internal order
  3. Service order
  4. Demand

Answer(s): D



How can you create a ticket from an active maintenance plan?
Note: There are 2 correct answers to this question.

  1. Automatically using a MDRO
  2. Manually using the Trigger Manual Run option
  3. Automatically using a background job
  4. Automatically using a scheduled workflow

Answer(s): A,B



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7/23/2023 9:46:00 AM

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8/10/2023 10:59:00 AM

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7/13/2023 7:29:00 AM

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nspk
1/19/2024 12:53:00 AM

q 44. ans:- b (goto setup > order settings > select enable optional price books for orders) reference link --> https://resources.docs.salesforce.com/latest/latest/en-us/sfdc/pdf/sfom_impl_b2b_b2b2c.pdf(decide whether you want to enable the optional price books feature. if so, select enable optional price books for orders. you can use orders in salesforce while managing price books in an external platform. if you’re using d2c commerce, you must select enable optional price books for orders.)

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12/2/2023 5:28:00 AM

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