SALESFORCE-CERTIFIED-ADMINISTRATOR Exam Questions and Answers (Page: 2)

QUESTION: 6

Northern Trail Outfitters wants to track ROI for contacts that are key stakeholders for opportunities. The VP of Sales requested that this information be accessible on the opportunity and available for reporting.
Which two options should the administrator configure to meet these requirements? Choose 2 answers

Customize Campaign Member Role.
Add the Campaign Member related list to the Opportunity page layout.
Customize Campaign Role.
Customize Opportunity Contact Role.
Add the Opportunity Contact Role related list to the Opportunity page layout.

Answer(s): D,E

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QUESTION: 7

The administrator at Cloud Kicks has a Custom picklist field on Lead, Which is missing on the Contact when leads are converted.
Which two items should the administrator do to make sure these values are populated? Choose 2 answers

Create a custom picklist field on Contact.
Update the picklist value with a validation rule.
Map the picklist field on the Lead to the Contact.
Set the picklist field to be required on the Lead Object.

Answer(s): A,C

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QUESTION: 8

Universal Containers is trying to improve the user experience when searching for the tight status on a case. The company currently has one support process that is used for all record types on cases. The support process has 10 status values. Service reps say they never need more than five depending on what kind of case they are working on.
How should the administrator improve on the current implementation?

Reduce the number of case status values to five.
Create a Screen Flow that shows only the correct values for status and surface the flow in the utility bar of the console.
Review which status choices are needed for each record type and create support processes for each that is necessary.
Edit the status choices directly on the record type.

Answer(s): C

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QUESTION: 9

When a Sales rep clicks a button on an opportunity, a simple discount calculator screen should be launched.
Which automation tool should an administrator use to build this discount calculator screen?

Flow Builder
Workflow Rule
Platform Event
Process Builder

Answer(s): A

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QUESTION: 10

Northern Trail Outfitters wants to initiate expense reports from Salesforce to the external HR system. This process needs to be reviewed by managers and directors.
Which two tools should and administrator configure?
Choose 2 answers

Quick Action
Outbound Message
Approval Process
Email Alert Action

Answer(s): B,C

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Salesforce SALESFORCE-CERTIFIED-ADMINISTRATOR Exam (page: 2) Salesforce Certified Administrator Updated on: 12-Jan-2026

QUESTION: 6

QUESTION: 7

QUESTION: 8

QUESTION: 9

QUESTION: 10

Salesforce SALESFORCE-CERTIFIED-ADMINISTRATOR Exam (page: 2)
Salesforce Certified Administrator
Updated on: 12-Jan-2026