Executive stakeholders have a variety of projects they want to bring to the market across multiple priorities. What is the most effective way a strategy designer could influence the stakeholders?
Answer(s): C
The most effective way a strategy designer could influence the stakeholders is to orient around outcomes that matter to them, such as business value, customer satisfaction, or social impact. This helps align the strategy with the stakeholders' vision and priorities, and demonstrate the benefits and trade-offs of different solutions.
https://trailhead.salesforce.com/en/content/learn/modules/salesforce-strategy-designer- certification-prep/influence-stakeholders-with-outcomes
A car company gathers insights from recent buyers that reveal people are not sure whether buying electric vehicles helps the environment. A strategy designer from the car company developed this challenge statement: "How might we make electric car buyers feel confident they are having a positive impact on the environment by choosing our vehicles?" Which business goal is aligned with this challenge statement?
Answer(s): A
The business goal that is aligned with this challenge statement is to increase positive environmental impact brand awareness. This goal reflects the desired outcome of making electric car buyers feel confident they are having a positive impact on the environment by choosing the company's vehicles.
https://trailhead.salesforce.com/en/content/learn/modules/salesforce-strategy- designer-certification-prep/align-challenge-statements-with-business-goals
A strategy designer is working with a product team to reach more diverse audiences. How should the designer make a case for ensuring all future releases meet accessibility standards7
Answer(s): B
The designer should make a case for ensuring all future releases meet accessibility standards by focusing rationale on how refactoring later is more expensive than designing for accessibility from the start. This argument appeals to the business logic and cost-benefit analysis of the stakeholders.
https://trailhead.salesforce.com/en/content/learn/modules/salesforce-strategy- designer-certification-prep/make-a-case-for-accessibility-standards
Cloud Kicks' primary business goal for its new customer acquisition program is to increase diversity. Which inclusive design tactic should help the company solve problems for the broadest possible audience?
Solving for one, extending to many through a persona spectrum is an inclusive design tactic that helps solve problems for the broadest possible audience. It involves creating personas that represent different levels of ability, context, and preference, and designing solutions that meet the needs of the most extreme cases, which can benefit everyone else as well.
https://trailhead.salesforce.com/en/content/learn/modules/salesforce-strategy-designer- certification-prep/solve-for-one-extend-to-many-through-a-persona-spectrum
A design team presents their vision for a new product, and their executive team has some fundamental questions about how the product strategy will drive business outcomes. What should the strategy designer do to address these concerns?
The design team should provide a breakdown of the strategy, linking features with consumer benefits and outcomes, to address the concerns of the executive team. This helps communicate the value proposition and rationale of the product vision, and how it aligns with the business goals and objectives.
https://trailhead.salesforce.com/en/content/learn/modules/salesforce- strategy-designer-certification-prep/communicate-the-product-vision
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