Certified Platform Administrator II Exam Questions and Answers (Page: 2)

QUESTION: 9

Cloud Kicks (CK) has deployed several new custom apps that use Lightning Web components. The administrator is now concerned that they may need to make some adjustments to CK's org to make it more secure.
Which tools should the administrator use to expose possible security risks within a Lightning web component?

Health Check
Master Encryption Keys
Salesforce Optimizer
Self-signed Certificates

Answer(s): A

Explanation:

The most suitable tool to identify potential security risks associated with Lightning Web Components is the Health Check. Health Check allows Salesforce administrators to evaluate and monitor the security posture of their Salesforce org by comparing its settings against Salesforce's recommended security baseline. This feature provides visibility into settings like session security, password policies, and more, which can directly impact the security of custom apps using Lightning Web Components.

Health Check:
Salesforce Health Check examines various security settings in your Salesforce org and provides a score based on how closely your settings align with Salesforce's recommended security baseline. By using this tool, administrators can identify vulnerabilities and see specific actions to remediate any security gaps found within the org.
Health Check is especially relevant when evaluating new custom applications and components since it can highlight areas that require tightening security to meet organizational standards.

Other options listed:
Master Encryption Keys is relevant for managing encryption but not directly for identifying security risks.
Salesforce Optimizer is used for overall performance and usage insights and doesn't specifically focus on security assessments.
Self-signed Certificates are primarily used for secure communications and do not serve as a tool for security risk assessment.
Therefore, Health Check is the best tool to help the administrator expose potential security risks within the custom Lightning Web Components.

Reference:

As per Salesforce documentation, Health Check provides a comprehensive view of the security health of your org, making it an essential tool for identifying and managing security settings within Salesforce.

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QUESTION: 10

Northern Trail Outfitters (NTO) is expending into the U.K.
While most of NTO's product are the same as in the US. Pricing will vary from product due to shipping and raw material cost differences.
What should the administrator configure for a smooth rollout to the U.K.?

Configure a U.K Opportunity record type.
Write a flow the translates the currency from dollars to euros using a custom Exchange Rate field.
Add a new U.K Order Form that has the euro symbol instead of the dollar symbol.
Create a new Price Book for the U.K product pricing.

Answer(s): D

Explanation:

As explained in question 3, a price book is a list of products and their prices for a specific segment of customers or market. By creating a new price book for the U.K product pricing, Northern Trail Outfitters (NTO) can offer different prices for their products in the U.K market due to shipping and raw material cost differences. The price book can also specify which currency is used for the prices, such as pounds or euros.

Reference:

https://help.salesforce.com/s/articleView?id=sf.products_pricebooks_def.htm&type=5

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QUESTION: 11

AW Computing wants to create a process to assign accounts to different salespeople based on the annual revenue.... of the company. The administrator has decided to create a flow.
Which two consideration should the administrator make sure to remember when creating the flow? Choose 2 answers

Use a Get Record component instead of hard coding record IDs.
The running user of a flow is the user that last saved the flow.
Update record elements should be placed outside the flow loop.
Update Record elements should be placed inside the flow loop.

Answer(s): A,C

Explanation:

Using a Get Record component allows the flow to dynamically retrieve records based on criteria or record IDs without hard coding them. This makes the flow more flexible and maintainable.Updating record elements outside the flow loop prevents unnecessary DML operations and reduces the risk of hitting governor limits.

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QUESTION: 12

An administrator is planning he release process for the year. The team will be using change sets to process deployment to production.
Which three best practices should be considered?

Plan your deployments around the production and sandbox maintenance schedules.
Use matching names for global publisher layouts and Outlook publisher layouts.
Be sure to test only after business hours the data after deployment.
Make sure to deploy all dependent components.
Make sure change sets are limited to 10,000 files.

Answer(s): A,D,E

Explanation:

Planning deployments around maintenance schedules ensures that there are no interruptions or delays in the deployment process. Deploying all dependent components ensures that there are no missing metadata or references that could cause errors or failures in the deployment.Limiting change sets to 10,000 files ensures that the deployment does not exceed the maximum size limit for change sets

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QUESTION: 13

Cloud kicks has received feedback that customers are frustrated with the amount of time it takes to reach a support agent by area of expertise according to product information after a new case has been submitted. Love you too jani
Which feature should administrator configure in order to improve the case management process?

Omni-Channel
Escalation Rules
Macros
Knowledge Component

Answer(s): A

Explanation:

Omni-Channel is a feature that allows service reps to receive work assignments based on their availability, capacity, and skills. It also allows administrators to define routing rules and priorities for different types of work items, such as cases, chats, or leads. Omni-Channel can help reduce the wait time for customers and improve the efficiency of service reps.

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QUESTION: 14

DreamHouse Realty wants to notify an assigned agent when an appointment Is booked on a custom object for one of their listed homes along with the total number of appointments booked so far. The administrator has configured a Roll-up Summary for the number of appointments as well as a flow to detect the creation of a new appointment and send the information to the agent.
What consideration about process automation should the administrator be aware of to ensure the right Information is delivered?

Only standard objects can be used with Roll-up Summary fields.
Rows can only be triggered from the records created on standard objects.
Roll-up Summary calculations will prevent a Mow from being triggered.
Roll-up Summary calculations run after processes and workflows.

Answer(s): D

Explanation:

Roll-up Summary calculations are performed after processes and workflows are executed, which means that any changes made by processes or workflows will not be reflected in the roll-up summary field until after the transaction is committed. This could cause inaccurate or outdated information to be delivered to the agent if the flow relies on the roll-up summary field value.

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QUESTION: 15

A developer is getting errors for Production deployment. The test deployment in the Full sandbox, which included a local test run, was successful. The Full sandbox was last refreshed 2 weeks ago.
Where should the administrator check to see what was recently changed?

Salesforce Optimizer
Dev Console
Field History
Setup Audit Trail

Answer(s): D

Explanation:

Setup Audit Trail is a tool that tracks the recent setup changes made by anyone in an org. It can help identify who made what changes and when, as well as any errors or failures that occurred during the changes. Setup Audit Trail can help troubleshoot deployment issues by comparing the changes made in production with those made in sandbox

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QUESTION: 16

The administrator at Cloud Kicks built a flow in a sandbox. After testing and validating the flow, the administrator plant to promote the flow to the production environment with a change set.
Which three considerations should the administrator be aware of when moving flows with a change sat? Choose 3 answers

Flows deployed are inactive and need to be manually activated.
Flow allows only one version of the flow when deployed with a change sat.
Deploying or redeploying a flow with change sets creates a version of the flow in the destination org.
All flow dependencies are automatically added to the change set.
Flows ere automatically activated upon deployment.

Answer(s): A,C,D

Explanation:

Flows deployed with change sets are inactive by default and need to be manually activated in the destination org before they can run. Deploying or redeploying a flow with change sets creates a new version of the flow in the destination org, which preserves the previous versions and allows for rollback if needed. All flow dependencies, such as custom fields, objects, or variables, are automatically added to the change set when a flow is added

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Salesforce Certified Platform Administrator II Exam (page: 2) Salesforce Certified Platform Administrator (Plat-Admn-201) Updated on: 12-Feb-2026

QUESTION: 9

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QUESTION: 10

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QUESTION: 11

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QUESTION: 12

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QUESTION: 13

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QUESTION: 14

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QUESTION: 15

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QUESTION: 16

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Salesforce Certified Platform Administrator II Exam (page: 2)
Salesforce Certified Platform Administrator (Plat-Admn-201)
Updated on: 12-Feb-2026