Certified Experience Cloud Consultant Exam Questions and Answers (Page: 4)

QUESTION: 16

Universal Containers (UC) is building a new self-service site for its large global customer base. Customers will be posting questions, viewing Knowledge articles, downloading warranties, opening tickets, and registering their recent purchases. Purchases are stored in a custom object. UC has decided to use Customer Service template for the experience and Customer Community Plus license for the customers.
Which limitation could cause a potential issue for UC?

Customer Service template does not allow downloading documents out-of-the-box.
Customer Service template does not allow record pages for custom objects out-of-the-box.
Customer Community Plus license does not allow access to custom objects.
Customer Community Plus license allows only up to 2 million users per org.

Answer(s): D

Explanation:

Customer Community Plus licenses have a limit of 2 million users per org, which could be a potential issue for UC if they have a large global customer base that exceeds this limit. The other options are not limitations of the Customer Service template or the Customer Community Plus license.

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QUESTION: 17

Ursa Major Solar is creating an employee experience portal. Using audience targeting, how should the Experience designer set it up so that different pages in the portal appear to different departments and roles within those departments?

By using Location criteria and specifying which IP address applies to each department and domain
By using Profile criteria and selecting the Service profile
By using Domain criteria and creating custom domains for each department or role to access the portal
By using User criteria and selecting appropriate user fields on CRM objects

Answer(s): D

Explanation:

User criteria allow you to target audiences based on user fields on CRM objects, such as department, role, or region. You can use user criteria to set up different pages in the portal for different departments and roles within those departments.

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QUESTION: 18

An administrator for Cloud Kicks wants to create a new partner user for an existing site.
Which step does the administrator need to perform right before providing user details and saving the user record?

Click "Manage Partner User" on the Contact detail page, then click "Enable Customer User".
Click "Manage Partner User" on the Account detail page, then click "Enable Partner User".
Click "New" on the User Setup page in Lightning Experience.
Click "Manage External User" on the Contact detail page, then click "Enable Partner User".

Answer(s): D

Explanation:

To create a new partner user for an existing site, you need to first create a contact record for the partner user, then click "Manage External User" on the contact detail page, and then click "Enable Partner User". This will allow you to provide user details and save the user record.

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QUESTION: 19

Northern Trail Outfitters (NTO) is building a digital experience for its independent researchers who will be collaborating with NTO's staff on their research-related submissions.
Which user visibility setting needs to be enabled at a minimum?

None
Site User Visibility
Guest User Visibility
Portal User Visibility

Answer(s): B

Explanation:

Site User Visibility allows users within the same site to see each other, regardless of their role or sharing group membership. This is useful for collaboration between independent researchers and NTO staff on their research-related submissions.

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QUESTION: 20

Ursa Major Solar is utilizing audience targeting for specific components in its portal.
Which two considerations regarding audience targeting are true? Calculator Choose 2 answers

You can't assign audiences to the components in the template header and footer sections.
Available domains are created in the Administration workspace and associated with a community through a custom URL.
You can't assign record-based criteria to a component or branding set.
You can only have three audiences.

Answer(s): A,C

Explanation:

Audience targeting allows you to display different content to different audiences based on criteria such as profile, location, domain, or user. However, there are some limitations of audience targeting, such as:
You can't assign audiences to the components in the template header and footer sections. These sections are shared across all pages in your site and can't be customized for different audiences. You can't assign record-based criteria to a component or branding set. Record-based criteria are only available for page variations and navigation menu items.

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Salesforce Certified Experience Cloud Consultant Exam (page: 4) Salesforce Certified Experience Cloud Consultant Updated on: 15-Feb-2026

QUESTION: 16

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QUESTION: 17

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QUESTION: 18

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QUESTION: 19

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QUESTION: 20

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Salesforce Certified Experience Cloud Consultant Exam (page: 4)
Salesforce Certified Experience Cloud Consultant
Updated on: 15-Feb-2026