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  3. Certified Experience Cloud Consultant

Salesforce Certified Experience Cloud Consultant Exam (page: 2)
Salesforce Certified Experience Cloud Consultant
Updated on: 28-Jul-2025

Viewing Page 2 of 38
Certified Experience Cloud Consultant PDF 185 Questions

What does a system administrator need to do when creating Experience Cloud users?

  1. Add user to an account as a contact record.
  2. Add user to an account as a user record.
  3. Click the "Log In to Site as User" button.
  4. Assign Partner Community Plus license to the user.

Answer(s): A

Explanation:

To create Experience Cloud users, you need to add them to an account as contact records. Then, you can enable them as Experience Cloud users and assign them a user license and profile.



Ursa Major Solar (UMS) would like to render a header and footer from an external content management system into its customer portal.
Which feature should UMS use to accomplish this?

  1. Developer Console
  2. Compact Header Properties
  3. Rich Content Editor
  4. CMS Connect

Answer(s): D

Explanation:

CMS Connect allows you to display content from an external content management system (CMS) in your Experience Cloud site. You can use CMS Connect to render a header and footer from your CMS in your site, as well as other content types such as articles, banners, or images.



In which two ways can Opportunities with a Community User be shared? Choose 2 answers Calculator

  1. Add a Partner Community profile to a Sharing Set and add Opportunities as an object in the Sharing Set.
  2. Add a Customer Community Plus profile to a Sharing Set and add Opportunities as an object in the Sharing Set.
  3. Create an owner-based sharing rule with a Customer Community User.
  4. Create a criteria-based sharing rule with a Partner Community role.

Answer(s): A,D

Explanation:

Sharing sets allow you to grant access to records that have a lookup relationship to the same account or contact that the community user has. You can use sharing sets to share opportunities with partner community users who belong to the same account as the opportunity owner. Criteria-based sharing rules allow you to share records based on field values. You can use criteria- based sharing rules to share opportunities with partner community users who meet certain criteria, such as region, industry, or status.



Dreamscape Flowers needs to create a digital experience that meets the following requirements:
* It allows for collaboration between customer and partner users.

* Self-service for customer users is available.
* Partner users create or resolve cases for their customers and need to see case data on a dashboard.
* Partner users do not manage Leads, Opportunities, or Campaigns.
Which license type should a Salesforce Admin use for these partner users?

  1. Customer Community
  2. Customer Community Plus
  3. Employee Community
  4. Partner Community

Answer(s): B

Explanation:

Customer Community Plus licenses allow users to access standard CRM objects, such as cases and accounts, and custom objects. They also allow users to collaborate with other users through Chatter groups, files, and topics. Customer Community Plus licenses are suitable for partner users who need to create or resolve cases for their customers and see case data on a dashboard, but do not manage leads, opportunities, or campaigns.



Ursa Major Solar (UMS) noticed that quest users are unable to see images on its customer portal.
Which setting should UMS enable in order for quest users to see the images?

  1. "Enable Image Connect for guest users" in the Administration Workspace
  2. "Let guest users view asset files and CMS content available to the community" in the Administration Workspace
  3. "Allow guest users to self register" in the Administration Workspace
  4. The "Jepson" theme in the Builder Workspace

Answer(s): B

Explanation:

This setting allows guest users to view images and other content that are stored as asset files or CMS content in your Experience Cloud site. You need to enable this setting if you want guest users to see images on your customer portal.



Viewing Page 2 of 38



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