Salesforce ADM201 Exam (page: 3)
Salesforce Administration Essentials for New Admins
Updated on: 24-Mar-2026

Viewing Page 3 of 128

If a user leaves your company, the system administrator should do the following to prevent future access to the Salesforce org.

  1. Delete their user record
  2. De-activate their user record
  3. Delete any accounts or contacts owned by that user
  4. None of the above

Answer(s): B



An active user record consumes a license.

  1. True
  2. False

Answer(s): A



A system administrator can opt to lock users out of the Salesforce org if they exceed a certain number of failed login attempts.

  1. True
  2. False

Answer(s): A



Where can a system administrator go if they are trying to determine why a user cannot log in to Salesforce? (Select all that apply)

  1. The Login History related list on the user's record
  2. The user's profile
  3. Manage Users | Login History
  4. Call salesforce.com Support

Answer(s): A,C



What should a system administrator use to disable an application for a group of users?

  1. Sharing Rules
  2. Web tabs
  3. Page layouts
  4. Profiles
  5. Roles

Answer(s): D



To prevent a user from logging into the Salesforce org outside normal business hours, the System Administrator would do this in:

  1. The user record
  2. The user's profile record
  3. Network settings
  4. The role hierarchy
  5. None of the above

Answer(s): B



If a user tries to login outside the IP range specified in their profile, the result will be.

  1. They will be logged in as normal
  2. They will have to reset their password
  3. They will be prompted to activate their computer
  4. They will be denied access
  5. None of the above

Answer(s): D



When a user logs in the first time to Salesforce, the following takes place (check all that apply)

  1. A cookie is placed in the their browser
  2. Pop ups are automatically disabled
  3. Their IP address is added to a trusted list
  4. They are prompted to answer a security question

Answer(s): A,C



Viewing Page 3 of 128



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