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PEOPLECERT ITIL 4 Foundation ITIL-4-Foundation Dumps in PDF

Free PEOPLECERT ITIL-4-Foundation Real Questions (page: 10)

ITIL-4-Foundation PDF — 356 Questions

Which practice is responsible for moving new or changed components to live or other environments?

  1. Release management
  2. Deployment management
  3. Change enablement
  4. Supplier management

Answer(s): B



Which dimension focuses on relationships with other organizations that are involved in the design, development, deployment and delivery of services?

  1. Organizations and people
  2. Information and technology
  3. Partners and suppliers
  4. Value streams and processes

Answer(s): C



Which of these activities is carried out as part of 'problem management'?

  1. Creating incident records
  2. Diagnosing and resolving incidents
  3. Escalating incidents to a support team for resolution
  4. Trend analysis of incident records

Answer(s): D



What must always be done before an activity is automated?

  1. Check that the activity has already been optimized
  2. Check that suitable new technology has been purchased
  3. Ensure that DevOps has been successfully implemented
  4. Ensure the solution removes the need for human intervention

Answer(s): A



What is a change schedule PRIMARILY used for?

  1. To help plan emergency changes
  2. To help authorize standard changes
  3. To help assign a change authority
  4. To help manage normal changes

Answer(s): D



Which role approves the cost of services?

  1. User
  2. Change authority
  3. Sponsor
  4. Customer

Answer(s): C



What actions does a service desk take for all issues, queries and requests that are reported to them?

  1. Schedule, assess, authorize
  2. Diagnose, investigate, resolve
  3. Initiate, approve, fulfil
  4. Acknowledge, classify, own

Answer(s): D



Which describes the utility of a service?

  1. A service that is fit for use
  2. A service that meets its service level targets
  3. A service that increases constraints on the consumer
  4. A service that supports the performance of the consumer

Answer(s): D



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Share your comments for PEOPLECERT ITIL-4-Foundation exam with other users:

S
Saravana Kumar TS
12/8/2023 9:49:00 AM

question: 93 which statement is true regarding the result? sales contain 6 columns and values contain 7 columns so c is not right answer.

INDIA
L
Lue
3/30/2023 11:43:00 PM

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CANADA
D
DC
1/7/2024 10:17:00 AM

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UNITED STATES
A
Anonymus
11/9/2023 5:41:00 AM

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K
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11/17/2023 3:46:00 PM

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8/9/2023 8:39:00 AM

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10/23/2023 10:03:00 AM

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ETHIOPIA
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Vnu
6/3/2023 2:39:00 AM

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Anonymous
S
Steve
8/17/2023 2:19:00 PM

question #18s answer should be a, not d. this should be corrected. it should be minvalidityperiod

CANADA
R
RITEISH
12/24/2023 4:33:00 AM

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Anonymous
S
SB
10/15/2023 7:58:00 AM

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Maria
6/23/2023 11:40:00 AM

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IRELAND
N
Nagendra Pedipina
7/12/2023 9:10:00 AM

q:37 c is correct

INDIA
J
John
9/16/2023 9:37:00 PM

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GERMANY
S
SAM
12/4/2023 12:56:00 AM

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A
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12/26/2023 9:35:00 PM

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siva
5/17/2023 12:32:00 AM

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9/27/2023 8:53:00 AM

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6/22/2023 7:55:00 AM

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6/29/2023 1:53:00 PM

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11/22/2023 6:38:00 PM

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9/6/2023 3:26:00 AM

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9/5/2023 3:35:00 AM

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UNITED KINGDOM
S
Shiji
10/15/2023 1:08:00 PM

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INDIA
D
Da Costa
8/27/2023 11:43:00 AM

question 128 the answer should be static not auto

Anonymous
B
bot
7/26/2023 6:45:00 PM

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12/31/2023 1:35:00 AM

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8/20/2023 9:26:00 AM

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Blessious Phiri
8/13/2023 8:37:00 AM

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Anonymous
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Nabla
9/17/2023 10:20:00 AM

q31 answer should be d i think

FRANCE
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