In the context of a cooperative relationship, which would NOT be a role of business relationship management?
Answer(s): B
In a cooperative relationship, Business Relationship Management focuses on adding value, achieving strategic alignment, and identifying tailored services; balancing the risk of over-investing in high- value services is not one of its defined roles.
Which is an example of the `explore' step of the service relationship journey?
Answer(s): A
"Explore" involves researching potential service providers before engagement; checking reviews online exemplifies this initial discovery phase.
Which TWO statements about BRM and third-party services are CORRECT?1. BRM does not focus on suppliers as they never interact directly with the organization's users2. BRM ensures that, where appropriate, suppliers follow a service provider's BRM approach3. BRM is not directly involved in and does not need to understand supplier services4. BRM needs to understand dependencies on supplier services as they influence user experience
Statement 2 is correct because BRM ensures that suppliers align with the organization's relationship management approach when interacting with consumers. Statement 4 is correct because understanding supplier dependencies is vital for BRM to manage and influence the overall user experience.
Which of the following describes a value stream?
A value stream is defined as the series of steps an organization undertakes to create and deliver products or services, transforming demand into value.
What is an output of the `managing business relationship journeys' process?
An output of managing business relationship journeys is updated relationship records, which capture the current status and outcomes of those journeys for ongoing management.
Share your comments for PEOPLECERT ITIL 4 BRM exam with other users:
good morning
please upload the ncp-mci 6.5 dumps, really need to practice this one. thanks guys
question 16: https://help.salesforce.com/s/articleview?id=sf.care_console_overview.htm&type=5
yes i m prepared exam
my experience was great with this site as i studied for the ms-900 from here and got 900/1000 on the test. my main focus was on the tutorials which were provided and practice questions. thanks!
great course
very good question
question: 93 which statement is true regarding the result? sales contain 6 columns and values contain 7 columns so c is not right answer.
highly recommend just passed my exam.
great practice! thanks
anyone who wrote this exam recently?
kindly share the dump
could you please upload cfe fraud prevention and deterrence questions? it will be very much helpful.
this is really very very helpful for mcd level 1
very helpful!
question #18s answer should be a, not d. this should be corrected. it should be minvalidityperiod
thanks for the exact solution
need to refer the questions and have to give the exam
i need it right now if it was possible please
i need it very much please share it in the fastest time.
correct answer is d for student.java program
q:37 c is correct
q6 exam topic: terramearth, c: correct answer: copy 1petabyte to encrypted usb device ???
explained answers
plan to take theaws certified developer - associate dva-c02 in the next few weeks
very helpfull
good questions
help to practice csa exam
nice tip and well documented
i need the exam
please upload
prepping for fsc exam
pd1 with great experience
@t it seems like azure service bus message quesues could be the best solution
Keeping this site free takes real effort. We constantly battle automated scraping and unauthorized content copying. A quick account helps us protect the community and keep the site free.
To continue studying for your ITIL 4 BRM, please sign in or create a free account.