U+ Bank, a retail bank, uses Pega Customer Decision HubTM for their one-to-one customer engagement. The bank now wants to change its offer prioritization to consider both business objectives and customer needs.Which two factors do you configure in the Next-Best-Action Designer to implement this change? (Choose Two)
Answer(s): A,C
Business Levers: These are used to apply weights to different actions or groups of actions to influence their prioritization based on business objectives.Context Weighting: This factor is used to adjust the priority of actions based on the specific context of the customer interaction, ensuring that both business objectives and customer needs are balanced.
The configuration and utilization of business levers and context weighting within the Next-Best-Action Designer are key components in aligning the decision strategy with both business and customer goals .
HOTSPOT (Drag and Drop is not supported)In the Answer Area, select the correct engagement policy for each condition.
Answer(s): A
MyCo, a telecom company, introduced fiber optic service in the northern region of the country. They want to advertise this service on their website by using a banner and target the customers living in that area.What do you need to configure in the Next-Best-Action Designer to implement this requirement?
Answer(s): D
To target customers living in a specific geographic area for advertising the new fiber optic service,you need to configure a "Customer segment" in the Next-Best-Action Designer. This involves defining the segment of customers based on their geographic location, ensuring that only those customers in the northern region are included in this segment. By doing so, you can ensure that the banner advertisement for the fiber optic service is displayed only to those customers.
Pega Customer Decision Hub User Guide, section on "Defining customer audiences with customer segments".
HOTSPOT (Drag and Drop is not supported)U+ Bank, a retail bank, has introduced a credit cards group with Gold card and Platinum card offers. The bank wants to present these two offers based on the following criteria:1. For both cards, customers must be above the age of 182. Offer both cards only if the customer does not explicitly opt-out of any direct marketing for credit cards3. Platinum card is suitable for customers with the Credit Score > 500 As a decisioning consultant, how do you implement this requirement? In the Answer Area, select the correct engagement policy for each criterion.
U+ Bank uses Pega Customer Decision HubTM to display an offer to its customers on the U+ Bank website.The bank wants to ensure that Silver credit cards are not offered to customers under 27 years of age. They also want to ensure that Platinum cards are offered only to customers who had a positive balance in the last year.What do you configure in the Next-Best-Action Designer to achieve this outcome?
To ensure that Silver credit cards are not offered to customers under 27 years of age and that Platinum cards are offered only to customers who had a positive balance in the last year, you need to configure "Engagement policies" in the Next-Best-Action Designer. Engagement policies allow you to set criteria such as eligibility, applicability, and suitability for actions. For this scenario, you would set the eligibility criteria to ensure the age and balance conditions are met before the offers are presented.
Pega Customer Decision Hub User Guide, section on "Configuring engagement policies for actions".
Share your comments for Pegasystems PEGAPCDC87V1 exam with other users:
please upload the braindump for .net
i need this exam 1z0-1107-2. please.
very useful!
for this question - "which three type of basic patient or member information is displayed on the patient info component? (choose three.)", list of conditions is not displayed (it is displayed in patient card, not patient info). so should be thumbnail of chatter photo
q52 should be d. vm storage controller bandwidth represents the amount of data (in terms of bandwidth) that a vms storage controller is using to read and write data to the storage fabric.
nice questions
very useful
question # 208: failure logs is not an example of operational metadata.
good questions
thank you for the test materials!
its very helpful
good questons
i need the dumb of the hcip security v4.0 exam
upload the dump please
yes, iam looking this
please upload cima e2 managing performance dumps
wonderful questions
i used this site since 2000, still great to support my career
why is the answer to "which of the following is required by scrum?" all of the following stated below since most of them are not mandatory? sprint retrospective. members must be stand up at the daily scrum. sprint burndown chart. release planning.
great job. hope this helps out.
upload please. many thanks!
this is so interesting
great material thanks
anyone who wrote this exam recently
ok they re good
relevant questions
please post
q:42 there has to be a image in the question to choose what does it mean from the options
looking for cphq dumps, where can i find these for free? please and thank you.
@aarun , thanks for the information. it would be great help if you share your email
1z0-1078-23 need this dumps
i gave the microsoft azure az-500 tests and prepared from this site as it has latest mock tests available which helped me evaluate my performance and score 919/1000
i cannot see the button to go to the questions