DRAG DROP (Drag and Drop is not supported)You are a strategy designer on a next-best-action project and are responsible for designing and implementing decision strategies.Select each component on the left and drag it to the correct requirement on the right.
Answer(s): A
Compute SUM of PROFIT = Group BYDetermine target budget to retain a customer = Set PropertyDetermine customer credit score = ScorecardDivide customers into risk segment = Decision Table
U+ Bank wants to offer credit cards only to low-risk customers. The customers are divided into various risk segments from Good to Very Poor. The risk segmentation rules that the business provides use the Average Balance and the customer Credit Score. As a decisioning consultant, you decide to use a decision table and a decision strategy to accomplish this requirement in Pega Customer Decision HubTM.Using the decision table, which label is returned for a customer with a credit score of 240 and an average balance 35000?
Decision Table Processing: The decision table is configured to evaluate the customer's credit score and average balance to determine the risk segmentation.Conditions Evaluation:For a credit score of 240 and an average balance of 35,000:The first condition checks if the credit score is >= 400 and < 600, and average balance is >= 30,000, which does not match.The second condition checks if the credit score is >= 200 and < 400, and average balance is >= 20,000, which matches both the credit score (240) and the average balance (35,000). Therefore, the correct result for these conditions is "Fair".
This is derived from typical Pega Decision Table configuration and logical evaluation as described in Pega documentation on using decision tables for such scenarios .
U+ Bank wants to offer credit cards only to low-risk customers. The customers are divided into various risk segments from Good to Very Poor. The risk segmentation rules that the business provides use the Average Balance and the customer Credit Score. As a decisioning consultant, you decide to use a decision table and a decision strategy to accomplish this requirement in Pega Customer Decision HubTM.Which property allows you to use the risk segment computed by the decision table in the decision strategy?
Decision Table Results: In Pega, the standard property that holds the result of a decision table evaluation is pxOutcome.Property Usage: This property can be used to reference the result of the decision table within a decision strategy.
This usage of pxOutcome is consistent with Pega's approach to handling results from decision tables and mapping these results into strategies .
HOTSPOT (Drag and Drop is not supported)U+ Bank, a retail bank, presents offers on its website by using Pega Customer Decision HubTM. The bank wants to leverage Customer Decision Hub capabilities to present relevant offers to qualified customers. As a decisioning consultant, you are responsible for configuring the business requirements with the Next-Best-Action Designer, which involves several tasks. To accomplish these tasks, you might have to use auto-generated decision strategies, create new decision strategies, or edit existing strategies.In the Answer Area, select the correct execution for each Task.
U+ Bank wants to offer credit cards only to customers with a low-risk profile. The customers are divided into various risk segments from AAA to CCC. The risk segmentation rules that the business provides use the Age and the customer Credit Score based on the following table. The bank uses a scorecard model to determine the customer Credit Score.As a decisioning consultant, how do you implement the business requirement?
Answer(s): B
Business Requirement: The need is to implement risk segmentation rules based on age and credit score.Decision Table Integration: The decision table can be added to the decision strategy where it will evaluate the credit score and age, and then assign the appropriate risk segment. Parameter Passing: The decision table within the strategy will use the credit score passed to it as a parameter to determine the segmentation.
Pega's methodology for incorporating decision tables into strategies for evaluating and segmenting customers based on specific criteria is well documented in the user guides .
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