Microsoft Dynamics 365 Fundamentals Customer Engagement Apps (CRM) MB-910 Exam Questions in PDF

Free Microsoft MB-910 Dumps Questions (page: 6)

HOTSPOT (Drag and Drop is not supported)
You are a sales manager working for a paper manufacturer.
You need to create customers in Dynamics 365 Sales and attach the customer's contract to the customer record as a PDF file.
Which record type should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:

  1. See Explanation section for answer.

Answer(s): A

Explanation:


Reference:

https://www.inkeysolutions.com/blogs/attach-files-to-notes-record-of-microsoft-dynamics-365-crm-ce-from-the-d365-crm-custom-portal/



DRAG DROP (Drag and Drop is not supported)
A company uses Dynamics 365 Sales. The following groups of users must be able to perform specific activities with account data.



You need to export data for each group of users.
Which export options should you recommend?
To answer, drag the appropriate export options to the correct user groups. Each export option may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Select and Place:

  1. See Explanation section for answer.

Answer(s): A

Explanation:


Reference:

https://docs.microsoft.com/en-us/powerapps/user/export-excel-static-worksheet https://docs.microsoft.com/en-us/powerapps/user/export-to-excel-online



A company is working with a potential customer on a multi-year contract. The customer decides to delay their decision to commit to the contract.
You want to find other colleagues who have interacted with the potential customer to discuss strategies with the colleagues to close the deal with the customer.
Which app should you recommend?

  1. Customer Service Insights
  2. Market Insights
  3. Power Virtual Agents
  4. Sales Insights

Answer(s): D


Reference:

https://docs.microsoft.com/en-us/dynamics365/ai/sales/relationship-analytics#analyze-the-health-and-activity-history-of-a-customer-or-opportunity



A company uses Dynamics 365 Sales.
You need to create a forecast in Dynamics 365 Sales so that the sales director will be able to predict upcoming sales revenue.
Which standard record type is used to create the forecast?

  1. Account
  2. Lead
  3. Quote
  4. Opportunity

Answer(s): D


Reference:

https://docs.microsoft.com/en-us/dynamics365/sales-enterprise/configure-forecast



Your company uses Dynamics 365 Sales.
You need to prepare and send a quote to a customer.
What are two possible ways to achieve the goal?
NOTE: Each correct selection is worth one point.

  1. Close the quote
  2. Generate a document by using a Microsoft Word template.
  3. Export the quote as a PDF file.
  4. Create an order

Answer(s): B,C


Reference:

https://www.crmsoftwareblog.com/2019/09/creating-pdf-quotes-in-dynamics-365/



Share your comments for Microsoft MB-910 exam with other users:

R
Ranjith
8/21/2023 3:39:00 PM

for question #118, the answer is option c. the screen shot is showing the drop down, but the answer is marked incorrectly please update . thanks for sharing such nice questions.

E
Eduardo Ramírez
12/11/2023 9:55:00 PM

the correct answer for the question 29 is d.

D
Dass
11/2/2023 7:43:00 AM

question no 22: correct answers: bc, 1 per session 1 per page 1 per component always

R
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6/12/2023 3:04:00 PM

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10/2/2023 5:26:00 AM

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1/19/2024 11:52:00 AM

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11/16/2023 6:59:00 AM

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Ram
11/3/2023 5:10:00 AM

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Nagendra Pedipina
7/13/2023 2:12:00 AM

q:32 answer has to be option c

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6/29/2023 9:13:00 PM

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x-men
5/23/2023 1:02:00 AM

q23, its an array, isnt it? starts with [ and end with ]. its an array of objects, not object.

A
abuti
7/21/2023 6:24:00 PM

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3/17/2023 10:34:00 AM

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12/4/2023 2:01:00 PM

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9/14/2023 3:59:00 PM

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1/19/2024 8:30:00 PM

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6/21/2023 11:11:00 PM

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Paul K
11/27/2023 2:28:00 AM

i think it should be a,c. option d goes against the principle of building anything custom unless there are no work arounds available

P
ph
6/16/2023 12:41:00 AM

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sephs2001
7/31/2023 10:42:00 PM

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ash
7/11/2023 3:00:00 AM

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Sneha
8/17/2023 6:29:00 PM

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sachin
12/27/2023 2:45:00 PM

question 232 answer should be perimeter not netowrk layer. wrong answer selected

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tomAws
7/18/2023 5:05:00 AM

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Rahul
6/11/2023 2:07:00 AM

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