MB-910 Exam dumps PDF | Exam-Dumps.net (Page: 5)

QUESTION: 21

HOTSPOT (Drag and Drop is not supported)
You are evaluating Dynamics 365 Sales as a potential replacement for your company's existing sales system.

What is a lead? To answer, select the appropriate option in the answer area.
Hot Area:

See Explanation section for answer.

Answer(s): A

Explanation:

Reference:

https://docs.microsoft.com/en-us/dynamics365/sales-professional/manage-leads-sales-professional

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QUESTION: 22

You are a sales representative for a company.
Which Dynamics 365 Sales can you use to manage the sales pipeline?

Turning leads into opportunities
Tracking the asset history of a customer
Resolving an open case of a customer
Tracking service level agreements

Answer(s): A

Reference:

https://docs.microsoft.com/en-us/dynamics365/sales-professional/manage-leads-sales-professional

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QUESTION: 23

DRAG DROP (Drag and Drop is not supported)
A company has a Dynamics 365 Sales implementation. The company wants to perform the following activities:
-View LinkedIn information from within Dynamics 365 Sales.
- Validate Dynamics 365 Sales data by using data from LinkedIn.

Which products should you use to perform each task? To answer, drag the appropriate products to the correct tasks. Each product may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.
Select and Place:

See Explanation section for answer.

Answer(s): A

Explanation:

Reference:

https://docs.microsoft.com/en-us/dynamics365-release-plan/2019wave2/dynamics365-sales/linkedin-sales-navigator-data-validation https://www.linkedin.com/learning/dynamics-365-linkedin-sales-navigator-integration-2/install-the-linkedin-sales-navigator-widget

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QUESTION: 24

Which two Dynamics 365 Sales out-of-the-box features can you use to capture leads? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

emails
CSV files
Dynamics 365 Commerce
Dynamics 365 Customer Insights

Answer(s): A,B

Reference:

https://www.dyn365pros.com/2015/11/11/microsoft-dynamics-crm-4-simple-steps-for-importing-leads-and-contacts/

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QUESTION: 25

A company wants to be able to give quotes to customers from their parts list.
You need to recommend a solution for the company.
What should you recommend?

Dynamics 356 Customer Insights
Dynamics 365 Sales
Dynamics 365 Marketing
Dynamics 365 Human Resources

Answer(s): B

Reference:

https://docs.microsoft.com/en-us/dynamics365/sales-enterprise/create-edit-quote-sales

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Microsoft MB-910 Exam (page: 5) Microsoft Dynamics 365 Fundamentals Customer Engagement Apps (CRM) Updated on: 31-Mar-2026

QUESTION: 21

Explanation:

Reference:

QUESTION: 22

Reference:

QUESTION: 23

Explanation:

Reference:

QUESTION: 24

Reference:

QUESTION: 25

Reference:

Microsoft MB-910 Exam (page: 5)
Microsoft Dynamics 365 Fundamentals Customer Engagement Apps (CRM)
Updated on: 31-Mar-2026