Microsoft MB-910 Exam (page: 4)
Microsoft Dynamics 365 Fundamentals Customer Engagement Apps (CRM)
Updated on: 31-Mar-2026

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HOTSPOT (Drag and Drop is not supported)
A company plans to implement Dynamics 365 Sales to manage sales pipelines.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Hot Area:

  1. See Explanation section for answer.

Answer(s): A

Explanation:


Reference:

https://docs.microsoft.com/en-us/dynamics365/sales-professional/customize-business-process-flows



DRAG DROP (Drag and Drop is not supported)
Match each product to its feature.
Instructions: To answer, drag the appropriate product from the column on the left to its feature on the right. Each product may be used once, more than once, or not at all.

NOTE: Each correct match is worth one point.
Select and Place:

  1. See Explanation section for answer.

Answer(s): A

Explanation:


Reference:

https://docs.microsoft.com/en-us/dynamics365/sales-professional/create-invoices https://docs.microsoft.com/en-us/dynamics365/ai/sales/relationship-analytics#analyze-the-health-and-activity-history-of-a-customer-or-opportunity



DRAG DROP (Drag and Drop is not supported)
A company uses Dynamics 365 Sales.
The company plans to use Dynamics 365 Sales Insights.
You need to recommend features that meet the requirements.

Which feature should you recommend? To answer, drag the appropriate features to the correct requirements. Each feature may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.
Select and Place:

  1. See Explanation section for answer.

Answer(s): A

Explanation:


Reference:

https://docs.microsoft.com/en-us/dynamics365/ai/sales/configure-assistant https://docs.microsoft.com/en-us/dynamics365/ai/sales/talking-points



DRAG DROP (Drag and Drop is not supported)
A company plans to implement Dynamics 365 Sales with LinkedIn Sales Navigator.
You need to determine the controls that you should implement.
Which controls should you use? To answer, drag the appropriate controls to the correct requirement. Each control may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Select and Place:

  1. See Explanation section for answer.

Answer(s): A

Explanation:


Reference:

https://docs.microsoft.com/en-us/dynamics365/linkedin/integrate-sales-navigator



A customer needs a cost-effective sales solution that can display current news about a lead or an account.
You recommend Microsoft Relationship Sales.
Which two products are included in Microsoft Relationship Sales? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.

  1. Dynamics 365 Customer Insights
  2. Dynamics 365 Sales Enterprise
  3. Dynamics 365 Sales Insights
  4. LinkedIn Sales Navigator

Answer(s): B,D


Reference:

https://docs.microsoft.com/en-us/learn/modules/value-proposition-mrss/1-intro



Viewing Page 4 of 39



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