SPHR Exam Questions and Answers | Exam-Dumps (Page: 4)

QUESTION: 16 Exam Topic: 1, Volume A

What term is best described as examining the entire organization to simplify or eliminate
unnecessary processes with the goal of increasing customer satisfaction through improvements in efficiency?

Reengineering
Corporate restructuring
Workforce reduction
Mergers and acquisitions

Answer(s): A

Reference:

Professional in Human Resources Certification Study Guide, Sybex, ISBN: 978-0-470- 43096-5. Chapter Four: Workforce Planning and Employment. Official PHR and SPHR Certification Guide, HR Certification Institute, ISBN: 978-1-586-44149-4, Section III, The US Body of Knowledge.
Chapter: Business Management and Strategy
Objective: Strategic Management

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QUESTION: 17 Exam Topic: 1, Volume A

You need to participate in enterprise risk management and complete an HR-audit. Which of the following is the best definition of an HR-audit in regard to risk management?

Identify the total number of employees in the organization
Identify the competency of employees in each areas of the organization
Identify the total number of employees by years of employment in the organization and verify their experience, education, and skills
Identify the HR areas that may be out of compliance with legal requirements

Answer(s): D

Reference:

Professional in Human Resources Certification Study Guide, Sybex, ISBN: 978-0-470- 43096-5. Chapter Four: Workforce Planning and Employment. Official PHR and SPHR Certification Guide, HR Certification Institute, ISBN: 978-1-586-44149-4, Section III, The US Body of Knowledge.
Chapter: Business Management and Strategy
Objective: Strategic Management

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QUESTION: 18 Exam Topic: 1, Volume A

As an HR Professional, you must be familiar with many laws and the process of how laws come into existence. One type of law is an administrative law. Which of the following is NOT an example of an administrative law?

Agency rules and regulations
Executive orders
Agency orders
Corporate governance

Answer(s): D

Reference:

Professional in Human Resources Certification Study Guide, Sybex, ISBN: 978-0-470- 43096-5. Chapter Four: Workforce Planning and Employment. Official PHR and SPHR Certification Guide, HR Certification Institute, ISBN: 978-1-586-44149-4, Section III, The US Body of Knowledge.
Chapter: Business Management and Strategy
Objective: Corporate Governance

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QUESTION: 19 Exam Topic: 1, Volume A

John is the Senior HR Professional for his organization and he's reviewing his company's code of conduct. Which of the following statements best describes a code of conduct?

A code of conduct is a statement of behaviors that the organization expects from its employees.
A code of conduct is a statement of ideal standards that the organization is committed to uphold in its business practices.
A code of conduct is a statement of ideal standards that the shareholders are expected to uphold in its business practices.
A code of conduct is a statement of behaviors that the employees expect from its management.

Answer(s): A

Reference:

Professional in Human Resources Certification Study Guide, Sybex, ISBN: 978-0-470- 43096-5. Chapter Four: Workforce Planning and Employment. Official PHR and SPHR
Certification Guide, HR Certification Institute, ISBN: 978-1-586-44149-4, Section III, The US Body of Knowledge.
Chapter: Business Management and Strategy
Objective: Corporate Governance

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QUESTION: 20 Exam Topic: 1, Volume A

As a Senior HR Professional, you may have to work with the board of directors on some organizational issues and goals. How does the board of directors come into existence?

The founder of the organization chooses the members of the board.
The members of the board are hired just like all employees.
The shareholders of the company elect the board of directors.
Regulations, laws, and policies determine who is eligible to serve on the board of directors.

Answer(s): C

Reference:

Professional in Human Resources Certification Study Guide, Sybex, ISBN: 978-0-470- 43096-5. Chapter Four: Workforce Planning and Employment. Official PHR and SPHR Certification Guide, HR Certification Institute, ISBN: 978-1-586-44149-4, Section III, The US Body of Knowledge.
Chapter: Business Management and Strategy
Objective: Corporate Governance

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HRCI SPHR Exam (page: 4) HRCI Senior Professional in Human Resources Updated on: 09-Feb-2026

QUESTION: 16 Exam Topic: 1, Volume A

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QUESTION: 17 Exam Topic: 1, Volume A

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QUESTION: 18 Exam Topic: 1, Volume A

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QUESTION: 19 Exam Topic: 1, Volume A

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QUESTION: 20 Exam Topic: 1, Volume A

Reference:

HRCI SPHR Exam (page: 4)
HRCI Senior Professional in Human Resources
Updated on: 09-Feb-2026