SPHR Exam dumps PDF | Exam-Dumps.net (Page: 5)

QUESTION: 21 Exam Topic: 1, Volume A

As a Senior HR Professional, you should be familiar with the Balanced Scorecard. Which perspective of the Balanced Scorecard describes the criticality of customer focus and customer satisfaction?

Learning and growth
Business process
Customer
Financial

Answer(s): C

Reference:

Professional in Human Resources Certification Study Guide, Sybex, ISBN: 978-0-470- 43096-5. Chapter Four: Workforce Planning and Employment. Official PHR and SPHR Certification Guide, HR Certification Institute, ISBN: 978-1-586-44149-4, Section III, The US Body of Knowledge.
Chapter: Business Management and Strategy
Objective: HR Metrics: Measuring Results

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QUESTION: 22 Exam Topic: 1, Volume A

The Vietnam Era Veterans Readjustment Assistance Act (VEVRAA) requires which of the following?

All contractors must list all job openings with state employment agencies.
All employers must list all job openings with state employment agencies.
State employment agencies must give preference to Vietnam veterans for senior-level management position referrals.
State employment agencies must give preference to Vietnam veterans for positions lasting 3 days or longer.

Answer(s): D

Explanation:

Answer option D is correct. VEVRAA applies to government contractors and requires that all job openings be listed with state employment agencies except those that will be filled from within, are for senior-level management positions, or will last less than 3 days. See Chapter 4 for more information.
Chapter: Workforce Planning and Employment
Objective: Federal Employment Legislation

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QUESTION: 23 Exam Topic: 1, Volume A

Mike is the HR Professional for his organization and he's documenting the relationship of
contractors and employees in the organization. Mike is focusing on the control aspects as provided by the Internal Revenue Service. What aspect of the contractor control aspect is best described as how the business pays the worker?

Financial control
Behavioral control
Type of relationship
Contractual relationship

Answer(s): A

Reference:

PHR Exam Prep, Pearson Education, ISBN: 978-0-7897-3677-2. Chapter Six: Total Rewards. Official PHR and SPHR Certification Guide, HR Certification Institute, ISBN: 978-1-586- 44149-4, Section III, The US HR Body of Knowledge.
Chapter: Workforce Planning and Employment
Objective: Federal Employment Legislation

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QUESTION: 24 Exam Topic: 1, Volume A

You are an HR Professional for your organization. Your organization employs 120 people in the United States. You are required to file the EEO-1 report for your organization by what date?

January 1 of each year
September 30 of each year
April 15 of each year
The anniversary date of your organization reaching 100 employees

Answer(s): B

Reference:

PHR Exam Prep, Pearson Education, ISBN: 978-0-7897-3677-2. Chapter Four:
Workforce Planning and Employment. Official PHR and SPHR Certification Guide, HR Certification Institute, ISBN: 978-1-586-44149, Section III, The US HR Body of Knowledge.
Chapter: Workforce Planning and Employment
Objective: Federal Employment Legislation

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QUESTION: 25 Exam Topic: 1, Volume A

Mark is an HR Professional for his organization and he has been given the assignment to create an Affirmative Action Plan for his company. Mark will also be considered to be designated the responsibility for this Affirmative Action Plan. What does the designation of responsibility mean?

It means that Mark will be the person that reports on the plan's implementation to management
It means that Mark will be the person responsible for actually implementing the plan
It means that Mark will be the person that reports on the plan's implementation to the Department of Labor
It means that Mark will be the manager for all Affirmative Action scenarios and issues within his company

Answer(s): B

Reference:

PHR Exam Prep, Pearson Education, ISBN: 978-0-7897-3677-2. Chapter Four:
Workforce Planning and Employment. Official PHR and SPHR Certification Guide, HR Certification Institute, ISBN: 978-1-586-44149, Section III, The US HR Body of Knowledge.
Chapter: Workforce Planning and Employment
Objective: Federal Employment Legislation

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HRCI SPHR Exam (page: 5) HRCI Senior Professional in Human Resources Updated on: 24-Mar-2026

QUESTION: 21 Exam Topic: 1, Volume A

Reference:

QUESTION: 22 Exam Topic: 1, Volume A

Explanation:

QUESTION: 23 Exam Topic: 1, Volume A

Reference:

QUESTION: 24 Exam Topic: 1, Volume A

Reference:

QUESTION: 25 Exam Topic: 1, Volume A

Reference:

HRCI SPHR Exam (page: 5)
HRCI Senior Professional in Human Resources
Updated on: 24-Mar-2026