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  1. Home
  2. Genesys
  3. GCP-GCX

Genesys GCP-GCX Exam (page: 4)
Genesys Cloud CX Certified Professional - Consolidated
Updated on: 12-Feb-2026

Viewing Page 4 of 36
GCP-GCX PDF 224 Questions

Where are Genesys Cloud CX call recordings stored by default?

  1. Edges
  2. Cloud
  3. Web Service
  4. AWS Cloud

Answer(s): B


Reference:

https://help.mypurecloud.com/articles/about-call-recording/



Which of the following statements defines a critical question in an Evaluation Form?

  1. Critical questions are used to prioritize questions that are critical to the success of an interaction. A separate critical score is calculated for critical questions.
  2. Critical questions are questions that the agent must answer.
  3. Critical questions are multiple choice questions that have a higher weightage than non-critical questions.
  4. If answered "No", critical questions will result in an evaluation score of zero for the interaction.

Answer(s): D


Reference:

https://help.mypurecloud.com/glossary/criticalquestion/#:~:text=In%20Quality%20Management%2C%20critical%20question,the%20success%20of%20an%20interaction



Which functionalities are available in Genesys Cloud CX WFM? (Choose three.)

  1. Short-Term Forecasts
  2. Schedules
  3. Long-Term Forecasts
  4. Forecast simulator

Answer(s): A,B,C


Reference:

https://help.mypurecloud.com/articles/workforce-management/



Which of the following types of interactions can be configured for Recording Policies?

  1. Call
  2. Chat
  3. Email
  4. Message
  5. All of the above

Answer(s): E


Reference:

https://help.genesys.com/pureconnect/mergedprojects/wh_irpe/desktop/edit_initiation_policy_step_3.htm



Which user role is required to perform the deployment and installation of the Genesys Cloud CX organization?

  1. Supervisor
  2. admin
  3. employee
  4. User

Answer(s): B


Reference:

https://help.mypurecloud.com/articles/about-rolespermissions/#:~:text=The%20Admin%20role%20has%20permissions,whoever%20sets%20up%20the%20organization



Viewing Page 4 of 36



Share your comments for Genesys GCP-GCX exam with other users:

Dave Gregen 9/4/2023 3:17:00 PM

please upload p_sapea_2023
SWEDEN


Sarah 6/13/2023 1:42:00 PM

anyone use this? the question dont seem to follow other formats and terminology i have been studying im getting worried
CANADA


Shuv 10/3/2023 8:19:00 AM

good questions
UNITED STATES


Reb974 8/5/2023 1:44:00 AM

hello are these questions valid for ms-102
CANADA


Mchal 7/20/2023 3:38:00 AM

some questions are wrongly answered but its good nonetheless
POLAND


Sonbir 8/8/2023 1:04:00 PM

how to get system serial number using intune
Anonymous


Manju 10/19/2023 1:19:00 PM

is it really helpful to pass the exam
Anonymous


LeAnne Hair 8/24/2023 12:47:00 PM

#229 in incorrect - all the customers require an annual review
UNITED STATES


Abdul SK 9/28/2023 11:42:00 PM

kindy upload
Anonymous


Aderonke 10/23/2023 12:53:00 PM

fantastic assessment on psm 1
UNITED KINGDOM


SAJI 7/20/2023 2:51:00 AM

56 question correct answer a,b
Anonymous


Raj Kumar 10/23/2023 8:52:00 PM

thank you for providing the q bank
CANADA


piyush keshari 7/7/2023 9:46:00 PM

true quesstions
Anonymous


B.A.J 11/6/2023 7:01:00 AM

i can´t believe ms asks things like this, seems to be only marketing material.
Anonymous


Guss 5/23/2023 12:28:00 PM

hi, could you please add the last update of ns0-527
Anonymous


Rond65 8/22/2023 4:39:00 PM

question #3 refers to vnet4 and vnet5. however, there is no vnet5 listed in the case study (testlet 2).
UNITED STATES


Cheers 12/13/2023 9:55:00 AM

sometimes it may be good some times it may be
GERMANY


Sumita Bose 7/21/2023 1:01:00 AM

qs 4 answer seems wrong- please check
AUSTRALIA


Amit 9/7/2023 12:53:00 AM

very detailed explanation !
HONG KONG


FisherGirl 5/16/2022 10:36:00 PM

the interactive nature of the test engine application makes the preparation process less boring.
NETHERLANDS


Chiranthaka 9/20/2023 11:15:00 AM

very useful.
Anonymous


SK 7/15/2023 3:51:00 AM

complete question dump should be made available for practice.
Anonymous


Gamerrr420 5/25/2022 9:38:00 PM

i just passed my first exam. i got 2 exam dumps as part of the 50% sale. my second exam is under work. once i write that exam i report my result. but so far i am confident.
AUSTRALIA


Kudu hgeur 9/21/2023 5:58:00 PM

nice create dewey stefen
CZECH REPUBLIC


Anorag 9/6/2023 9:24:00 AM

i just wrote this exam and it is still valid. the questions are exactly the same but there are about 4 or 5 questions that are answered incorrectly. so watch out for those. best of luck with your exam.
CANADA


Nathan 1/10/2023 3:54:00 PM

passed my exam today. this is a good start to 2023.
UNITED STATES


1 10/28/2023 7:32:00 AM

great sharing
Anonymous


Anand 1/20/2024 10:36:00 AM

very helpful
UNITED STATES


Kumar 6/23/2023 1:07:00 PM

thanks.. very helpful
FRANCE


User random 11/15/2023 3:01:00 AM

i registered for 1z0-1047-23 but dumps qre available for 1z0-1047-22. help me with this...
UNITED STATES


kk 1/17/2024 3:00:00 PM

very helpful
UNITED STATES


Raj 7/24/2023 10:20:00 AM

please upload oracle 1z0-1110-22 exam pdf
INDIA


Blessious Phiri 8/13/2023 11:58:00 AM

becoming interesting on the logical part of the cdbs and pdbs
Anonymous


LOL what a joke 9/10/2023 9:09:00 AM

some of the answers are incorrect, i would be wary of using this until an admin goes back and reviews all the answers
UNITED STATES