Genesys Cloud Certified Professional - Contact Center Admin GCP-GC-ADM Exam Questions in PDF

Free Genesys GCP-GC-ADM Dumps Questions (page: 2)

What does it imply when a campaign does not dial a list of telephone numbers?

  1. They are in the DNC list
  2. The call went unanswered
  3. Unable to reach the customer
  4. The telephone number is wrong

Answer(s): A


Reference:

https://help.mypurecloud.com/articles/not-call-lists-view/



Select the applicable options for Genesys Cloud Architect. (Choose three.)

  1. Play pre-recorded messages
  2. Convert text to speech
  3. Configure queues
  4. Configure skills
  5. Receive and route calls

Answer(s): A,B,C


Reference:

https://help.mypurecloud.com/articles/architect-features/



The deviation from the forecast versus the real time can be monitored in the best way through__________.

  1. Real time adherence
  2. Historical adherence
  3. Intraday monitoring
  4. View Agent schedule

Answer(s): A


Reference:

https://genbin.genesys.com/old/resources/brochures/genesys-workforce-managment-brochure.pdf



Which of the following media types can be selected when creating a report? (Choose three.)

  1. Voice
  2. Email
  3. Voicemail
  4. Chat

Answer(s): A,B,D


Reference:

https://docs.genesys.com/Documentation/PSAAS/latest/RPRT/Table-MEDIA_TYPE



What is the recommended way to create a .csv file?

  1. Use a text editor, such as Notepad, to create your .csv files
  2. Create a spreadsheet and export it as a .csv file
  3. Use a word processing application, such as Microsoft Word, to create your .csv files
  4. Use a .csv application to create .csv files

Answer(s): D


Reference:

https://help.mypurecloud.com/articles/prepare-source-csv-file/



Share your comments for Genesys GCP-GC-ADM exam with other users:

A
ash
7/11/2023 3:00:00 AM

please upload dump, i have exam in 2 days

S
Sneha
8/17/2023 6:29:00 PM

this is useful

S
sachin
12/27/2023 2:45:00 PM

question 232 answer should be perimeter not netowrk layer. wrong answer selected

T
tomAws
7/18/2023 5:05:00 AM

nice questions

R
Rahul
6/11/2023 2:07:00 AM

hi team, could you please provide this dump ?

T
TeamOraTech
12/5/2023 9:49:00 AM

very helpful to clear the exam and understand the concept.

C
Curtis
7/12/2023 8:20:00 PM

i think it is great that you are helping people when they need it. thanks.

S
sam
7/17/2023 6:22:00 PM

cannot evaluate yet

N
nutz
7/20/2023 1:54:00 AM

a laptops wireless antenna is most likely located in the bezel of the lid

R
rajesh soni
1/17/2024 6:53:00 AM

good examplae to learn basic

T
Tanya
10/25/2023 7:07:00 AM

this is useful information

N
Nasir Mahmood
12/11/2023 7:32:00 AM

looks usefull

J
Jason
9/30/2023 1:07:00 PM

question 81 should be c.

T
TestPD1
8/10/2023 12:22:00 PM

question 18 : response isnt a ?

A
ally
8/19/2023 5:31:00 PM

plaese add questions

D
DIA
10/7/2023 5:59:00 AM

is dumps still valid ?

A
Annie
7/7/2023 8:33:00 AM

thanks for this

A
arnie
9/17/2023 6:38:00 AM

please upload questions

T
Tanuj Rana
7/22/2023 2:33:00 AM

please upload the question dump for professional machinelearning

F
Future practitioner
8/10/2023 1:26:00 PM

question 4 answer is c. this site shows the correct answer as b. "adopt a consumption model" is clearly a cost optimization design principle. looks like im done using this site to study!!!

A
Ace
8/3/2023 10:37:00 AM

number 52 answer is d

N
Nathan
12/17/2023 12:04:00 PM

just started preparing for my exam , and this site is so much help

C
Corey
12/29/2023 5:06:00 PM

question 35 is incorrect, the correct answer is c, it even states so: explanation: when a vm is infected with ransomware, you should not restore the vm to the infected vm. this is because the ransomware will still be present on the vm, and it will encrypt the files again. you should also not restore the vm to any vm within the companys subscription. this is because the ransomware could spread to other vms in the subscription. the best way to restore a vm that is infected with ransomware is to restore it to a new azure vm. this will ensure that the ransomware is not present on the new vm.

R
Rajender
10/18/2023 3:54:00 AM

i would like to take psm1 exam.

B
Blessious Phiri
8/14/2023 9:53:00 AM

cbd and pdb are key to the database

A
Alkaed
10/19/2022 10:41:00 AM

the purchase and download process is very much streamlined. the xengine application is very nice and user-friendly but there is always room for improvement.

D
Dave Gregen
9/4/2023 3:17:00 PM

please upload p_sapea_2023

S
Sarah
6/13/2023 1:42:00 PM

anyone use this? the question dont seem to follow other formats and terminology i have been studying im getting worried

S
Shuv
10/3/2023 8:19:00 AM

good questions

R
Reb974
8/5/2023 1:44:00 AM

hello are these questions valid for ms-102

M
Mchal
7/20/2023 3:38:00 AM

some questions are wrongly answered but its good nonetheless

S
Sonbir
8/8/2023 1:04:00 PM

how to get system serial number using intune

M
Manju
10/19/2023 1:19:00 PM

is it really helpful to pass the exam

L
LeAnne Hair
8/24/2023 12:47:00 PM

#229 in incorrect - all the customers require an annual review

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