EXIN IT Service Management Foundation based on ISO/IEC 20000 (ITSM20F.EN) ITSM20F Dumps in PDF

Free EXIN ITSM20F Real Questions (page: 21)

What is a shared concept of both ISO/IEC 27001 and ISCWIEC 20000?

  1. Capacity management
  2. Incident management
  3. Information security management
  4. Release management

Answer(s): C



What is the contribution of Availability Management to the Service Level Management process?

  1. Availability Management provides information about the availability of the services being provided.
  2. Availability Management acts in consultation with users to determine the availability of IT services.
  3. Availability Management supplies data about the availability requirements of users.
  4. Availability Management ensures that a Service Level Agreement (SLA) is available for all users.

Answer(s): A



What are the key contents of an IT Service Management system?

  1. A documented organizational and operational structure
  2. A software system for the ticket
  3. A software system to monitor the key performance indicators (KPIs)
  4. Systematic processes for ticket recording and follow-up only

Answer(s): A



What is mandatory to define in the incident management procedures?

  1. The escalation of incidents
  2. The implementation of emergency changes
  3. The recording of deficiencies in the configuration management database (CMDB)
  4. The recording of problems

Answer(s): A



While planning for service improvements, what is an important best practice to consider?

  1. Service improvement targets should be measurable, linked to business objectives and documented in a plan.
  2. The progress of service improvement should be discussed at least weekly in the steering committee.
  3. The progress should be monitored closely by an independent project manager to maintain objectivity.
  4. The service improvement targets should not change until the target is reached, or else no consistency is maintained

Answer(s): A



Share your comments for EXIN ITSM20F exam with other users:

C
concerned citizen
12/29/2023 11:31:00 AM

52 should be b&c. controller failure has nothing to do with this type of issue. degraded state tells us its a raid issue, and if the os is missing then the bootable device isnt found. the only other consideration could be data loss but thats somewhat broad whereas b&c show understanding of the specific issues the question is asking about.

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deedee
12/23/2023 5:10:00 PM

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Samir
8/1/2023 3:07:00 PM

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Saeed
11/7/2023 3:14:00 AM

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Matiullah
6/24/2023 7:37:00 AM

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SN
9/5/2023 2:25:00 PM

good resource

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Zoubeyr
9/8/2023 5:56:00 AM

question 11 : d

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User
8/29/2023 3:24:00 AM

only the free dumps will be enough for pass, or have to purchase the premium one. please suggest.

C
CW
7/6/2023 7:37:00 PM

good questions. thanks.

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Farooqi
11/21/2023 1:37:00 AM

good for practice.

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Isaac
10/28/2023 2:30:00 PM

great case study

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Malviya
2/3/2023 9:10:00 AM

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rsmyth
5/18/2023 12:44:00 PM

q40 the answer is not d, why are you giving incorrect answers? snapshot consolidation is used to merge the snapshot delta disk files to the vm base disk

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Keny
6/23/2023 9:00:00 PM

thanks, very relevant

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Muhammad Rawish Siddiqui
11/29/2023 12:14:00 PM

wrong answer. it is true not false.

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Josh
7/10/2023 1:54:00 PM

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VINNY
6/2/2023 11:59:00 AM

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A
Andy
12/6/2023 5:56:00 AM

very valid questions

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Mamo
8/12/2023 7:46:00 AM

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Marial Manyang
7/26/2023 10:13:00 AM

please provide me with these dumps questions. thanks

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Amel Mhamdi
12/16/2022 10:10:00 AM

in the pdf downloaded is write google cloud database engineer i think that it isnt the correct exam

A
Angel
8/30/2023 10:58:00 PM

i think you have the answers wrong regarding question: "what are three core principles of web content accessibility guidelines (wcag)? answer: robust, operable, understandable

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SH
5/16/2023 1:43:00 PM

these questions are not valid , they dont come for the exam now

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sudhagar
9/6/2023 3:02:00 PM

question looks valid

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Van
11/24/2023 4:02:00 AM

good for practice

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Divya
8/2/2023 6:54:00 AM

need more q&a to go ahead

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Rakesh
10/6/2023 3:06:00 AM

question 59 - a newly-created role is not assigned to any user, nor granted to any other role. answer is b https://docs.snowflake.com/en/user-guide/security-access-control-overview

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Nik
11/10/2023 4:57:00 AM

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Deep
6/12/2023 7:22:00 AM

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tumz
1/16/2024 10:30:00 AM

very helpful

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NRI
8/27/2023 10:05:00 AM

will post once the exam is finished

K
kent
11/3/2023 10:45:00 AM

relevant questions

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Qasim
6/11/2022 9:43:00 AM

just clear exam on 10/06/2202 dumps is valid all questions are came same in dumps only 2 new questions total 46 questions 1 case study with 5 question no lab/simulation in my exam please check the answers best of luck

C
Cath
10/10/2023 10:09:00 AM

q.112 - correct answer is c - the event registry is a module that provides event definitions. answer a - not correct as it is the definition of event log

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