EXIN IT Service Management Foundation based on ISO/IEC 20000 (ITSM20F.EN) ITSM20F Dumps in PDF

Free EXIN ITSM20F Real Questions (page: 1)

What is known as a temporary solution that enables the user to continue working?

  1. Known Error
  2. Request For Change (RFC)
  3. Service Request
  4. Workaround

Answer(s): D



Through which process does the implementation of new or changed services, including closure of a service, need to be planned and approved?

  1. Business Relationship Management
  2. Change Management
  3. Release Management
  4. Service Level Management

Answer(s): B



Different types of events are reported to the Service Desk.
Which event is an incident?

  1. Information about the rollout of a specific application
  2. A notification that a new toner cartridge has just been installed in a printer
  3. A report that the printer is not working
  4. A request for the installation of a new bookkeeping package

Answer(s): C



What has to be included in a well defined process?

  1. Expected outcomes
  2. Functions
  3. Statistical support
  4. Timelines

Answer(s): A



What would increase the amount of detail in the Configuration Management Database (CMDB)?

  1. Increasing the scope of the CMDB
  2. Increasing the number of attributes of each Configuration Item (CI) in the CMDB
  3. Increasing the number of records in the CMDB
  4. Increasing the use of the CMDB

Answer(s): B



Share your comments for EXIN ITSM20F exam with other users:

B
BigMouthDog
1/22/2022 8:17:00 PM

hi team just want to know if there is any update version of the exam 350-401

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francesco
10/30/2023 11:08:00 AM

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Amitabha Roy
10/5/2023 3:16:00 AM

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7/29/2023 6:20:00 AM

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7/6/2023 5:40:00 PM

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10/10/2023 10:19:00 AM

q.119 - the correct answer is b - they are not captured in an update set as theyre data.

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P
1/6/2024 11:22:00 AM

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7/30/2023 2:02:00 PM

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7/11/2023 10:30:00 PM

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V
7/4/2023 8:57:00 AM

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8/22/2023 5:30:00 AM

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T
7/28/2023 9:06:00 PM

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9/28/2023 4:35:00 AM

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12/18/2023 3:10:00 AM

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12/30/2023 8:52:00 AM

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10/13/2023 2:42:00 PM

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10/25/2023 1:14:00 AM

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CiscoStudent
11/15/2023 5:29:00 AM

in question 272 the right answer states that an autonomous acces point is "configured and managed by the wlc" but this is not what i have learned in my ccna course. is this a mistake? i understand that lightweight aps are managed by wlc while autonomous work as standalones on the wlan.

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pankaj
9/28/2023 4:36:00 AM

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User123
10/8/2023 9:59:00 AM

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8/28/2023 10:07:00 AM

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7/30/2023 11:50:00 AM

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12/21/2023 1:30:00 PM

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Giri
9/13/2023 10:31:00 PM

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Aaron
2/8/2023 12:10:00 AM

thank you for providing me with the updated question and answers. this version has all the questions from the exam. i just saw them in my exam this morning. i passed my exam today.

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Sarwar
12/21/2023 4:54:00 PM

how i can see exam questions?

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Chengchaone
9/11/2023 10:22:00 AM

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