EXIN IT Service Management Foundation based on ISO/IEC 20000 (ITSM20F.EN) ITSM20F Dumps in PDF

Free EXIN ITSM20F Real Questions (page: 4)

Which process or function has the responsibility of distributing information to users?

  1. Change Management
  2. Customer Relationship Management
  3. Incident Management
  4. Service Desk

Answer(s): D



The success and failure of Releases shall be measured.
What is included in these measurements?

  1. The frequency and types of Releases
  2. The Incidents related to a Release in the period following a Release
  3. The Release dates
  4. The Request for Change (RFC)

Answer(s): B



A Change leads to a modification of an IT element.
Which of the following terms best describes the element being modified?

  1. A developed application
  2. A Configuration Item
  3. A Service
  4. A deployed infrastructure

Answer(s): B



What defines Service Quality'?

  1. A series of activities that can be assessed in advance by a provider and customer
  2. Achieving a 99.999% continuous level of availability
  3. Meeting stated customer requirements and expectations
  4. Providing a cost-effective service

Answer(s): C



In the context of standards, what does the term "conformity" stand for?

  1. Alignment of an audit nonconformity report to a re-audit report
  2. Compliance with a requirement
  3. Quality Management System certification by an approved body
  4. Verification of supplier certification

Answer(s): B



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P
P
1/6/2024 11:22:00 AM

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7/30/2023 2:02:00 PM

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Sasuke
7/11/2023 10:30:00 PM

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V
7/4/2023 8:57:00 AM

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TTB
8/22/2023 5:30:00 AM

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T
7/28/2023 9:06:00 PM

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G
Gurgaon
9/28/2023 4:35:00 AM

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10/11/2023 2:22:00 AM

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8/26/2023 1:12:00 PM

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7/29/2023 8:48:00 AM

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AbedRabbou Alaqabna
12/18/2023 3:10:00 AM

q50: which two functions can be used by an end user when pivoting an interactive report? the correct answer is a, c because we do not have rank in the function pivoting you can check in the apex app

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Rohan Limaye
12/30/2023 8:52:00 AM

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Aparajeeta
10/13/2023 2:42:00 PM

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7/20/2023 3:59:00 PM

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10/25/2023 1:14:00 AM

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C
CiscoStudent
11/15/2023 5:29:00 AM

in question 272 the right answer states that an autonomous acces point is "configured and managed by the wlc" but this is not what i have learned in my ccna course. is this a mistake? i understand that lightweight aps are managed by wlc while autonomous work as standalones on the wlan.

P
pankaj
9/28/2023 4:36:00 AM

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U
User123
10/8/2023 9:59:00 AM

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vinay
9/4/2023 10:23:00 AM

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8/28/2023 10:07:00 AM

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Q44
7/30/2023 11:50:00 AM

ans is coldline i think

A
Anuj
12/21/2023 1:30:00 PM

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Giri
9/13/2023 10:31:00 PM

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A
Aaron
2/8/2023 12:10:00 AM

thank you for providing me with the updated question and answers. this version has all the questions from the exam. i just saw them in my exam this morning. i passed my exam today.

S
Sarwar
12/21/2023 4:54:00 PM

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C
Chengchaone
9/11/2023 10:22:00 AM

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M
Mouli
9/2/2023 7:02:00 AM

question 75: option c is correct answer

J
JugHead
9/27/2023 2:40:00 PM

please add this exam

S
sushant
6/28/2023 4:38:00 AM

please upoad

J
John
8/7/2023 12:09:00 AM

has anyone recently attended safe 6.0 certification? is it the samq question from here.

B
Blessious Phiri
8/14/2023 3:49:00 PM

expository experience

C
concerned citizen
12/29/2023 11:31:00 AM

52 should be b&c. controller failure has nothing to do with this type of issue. degraded state tells us its a raid issue, and if the os is missing then the bootable device isnt found. the only other consideration could be data loss but thats somewhat broad whereas b&c show understanding of the specific issues the question is asking about.

D
deedee
12/23/2023 5:10:00 PM

great help!!!

S
Samir
8/1/2023 3:07:00 PM

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